Heather Loughridge
The Woodlands,Texas
Summary
Dynamic leader with extensive experience across multiple industries, excelling in strategic planning, account management, and analytical-problem solving with talents for team building . Proven ability to enhance fill rates and reduce time-to-fill through effective recruitment strategies. Proficient in CRM software and data analysis, complemented by excellent communication skills, driving high-volume success across diverse industries.
Overview
8
8
years of professional experience
Work History
Sr. Strategic Account Manager
True Blue Inc.
12.2021 - 06.2025
- Partnered with MSPs/VMS platforms to streamline requisition intake, candidate submission, and reporting compliance.
- Developed and executed strategic workforce plans aligned with client seasonal needs, reducing time-to-fill by 30%, improving fill rate to 98% and paid to dispatch above 95%.
- Ensured compliance with labor laws, safety regulations, and client-specific onboarding requirements across multiple jurisdictions.
- Served as primary point of contact for national strategic accounts, supporting high-volume hiring needs.
- Created customized reporting dashboards and provided executive summaries on key metrics such as turnover, time-to-fill, fulfillment and recruiting efforts.
- Led national account management for high-volume clients across hospitality, manufacturing and logistics, overseeing staffing delivery across Texas.
- Mentored junior team members, improving overall department performance and efficiency.
Staffing Specialist
True Blue
11.2017 - 12.2021
- Developed and implemented effective recruitment strategies to attract top talent.
- Conducted regular site visits to monitor project progress, ensure compliance with plans/specifications, and identify potential issues early.
- Facilitated on-site meetings with project teams to assess progress, address concerns, and implement improvements.
- Conducted thorough candidate assessments, ensuring alignment with organizational needs.
- Collaborated with hiring managers to define role requirements and expectations.
- Managed high-volume requisitions across multiple industries, consistently meeting deadlines while providing top-notch candidates for each role.
Skills
- CRM software proficiency
- Salesforce
- Power BI
- Excel
- Word
- Power Point
- Data Entry (advanced)
- Risk Management
- Account Management
- Vindly
- Fieldglass
- Order Fulfillment
- Excellent communication skills
- Staff Education and Training
- Order processing
- Multi-tasking
Accomplishments
- Interim Operations Manager of 60+ staff members.
- Service Superstar of Texas Q4 2023
Timeline
Sr. Strategic Account Manager
True Blue Inc.
12.2021 - 06.2025
Staffing Specialist
True Blue
11.2017 - 12.2021
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