Heather Marcelline

• Greeting and Checking in patients for their appointments
• Verifying insurance
• Answering calls and scheduling appointments
• Triage phone calls and communication with Providers
• Referrals and Authorizations
• Trained on Epic

• Patient interactions,

communications, and assessment

• Greeting patients at the front desk to check them in for their appointment
• Entering billing charges after patients visit
• Submitting referrals to specialist through pear and Availity
• Scheduling patients radiology appointments and specialist appointments for them
• Electronic medical records and administration using Next Gen

• Greet and Check in patients
• Complete billing Charges after visits
• Triage phone calls and communication with the Providers
• Coordinate physician schedules and maintain patient flow
• Use EMR software ECW to manage patient records and files
• electronic referrals and prior authorization for radiology testing