Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Massey

North Liberty,IA

Summary

Dedicated Paraeducator specializing in Special Education. Experienced in curriculum design, IEP management, and creating inclusive learning environments. Strong communication and interpersonal skills contribute to enhancing students' academic performance and social-emotional development.

Overview

8
8
years of professional experience

Work History

Paraeducator, Special Education

ICCSD
North Liberty, Iowa
09.2025 - Current
  • Supported students with individualized education plans to enhance engagement in classroom activities.
  • Facilitated communication between students, teachers, and parents to ensure alignment on student progress.
  • Assisted teachers in preparing educational materials and resources to promote effective learning.

Customer Service Manager

Caseys General Stores Inc
Tiffin, Iowa
05.2025 - 09.2025
  • Managed customer inquiries and resolved issues to improve overall customer experience.
  • Trained staff on customer service protocols to ensure consistent service quality.
  • Developed and implemented strategies that increased customer satisfaction ratings.

Paraeducator, Special Education

CCASD
Tiffin, Iowa
08.2018 - 05.2025
  • Supported students with individualized education plans to enhance engagement in classroom activities.
  • Facilitated communication among students, teachers, and parents to ensure clarity on student progress.
  • Assisted teachers in preparing educational materials and resources.

Education

Iowa Valley Jr/sr High School
Marengo, IA

Skills

  • Individualized plans
  • Classroom support
  • Resource preparation

Timeline

Paraeducator, Special Education

ICCSD
09.2025 - Current

Customer Service Manager

Caseys General Stores Inc
05.2025 - 09.2025

Paraeducator, Special Education

CCASD
08.2018 - 05.2025

Iowa Valley Jr/sr High School
Heather Massey