Summary
Work History
Education
Skills
Personal Information
PERSONAL INFORMATION
Timeline
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Heather Mathis

Homosassa,FL

Summary

Content Writer and Editor with a background in research-based writing, copy editing, and proofreading for internal communications, newsletters, blogs, email marketing, and print materials. Brings strong collaboration with subject matter experts, project coordination from concept to publication, and a focus on clear, accurate content that supports audience needs.

Work History

Content Writer and Editor

Delano Publications
  • Applied experience in research-based writing to enhance the quality and credibility of content
  • Writing, editing, and proofreading a range of employee communications, newsletters, and informational materials for internal distribution, ensuring clarity and professionalism
  • Developed competitive, research-driven content for multiple platforms, such as email marketing, videos, and blogs, by collaborating with subject matter experts (SMEs) and managing projects through conception, approvals, and publication
  • Produced well-researched, accurate, and compelling content to promote our products/services for publication online and in print

Expert Care Desk, Concierge

eXp Realty
Homosassa, FL
  • Providing world-class service to the agents in our virtual environment and assisting the agents with questions through the ticketing system, multi-queue phone system, and agent support CRM.
  • Knowledge of the joining application, onboarding process, Agent Programs, and overall knowledge of all eXp tools, platforms, and resources.

Education

Bachelor's Degree - English Literature

California Polytechnic State University
San Luis Obispo

Skills

  • Writing and Editing
  • Content development
  • Content analysis
  • Reviewer
  • Communication
  • SEO
  • Research
  • Copy editing
  • Content management
  • Project coordination
  • SME collaboration
  • Audience targeting
  • Digital content strategy
  • Internal comms
  • Detail orientation
  • Effective communication
  • Time management
  • Critical thinking
  • Content coordination
  • Content management systems
  • Content strategy
  • Proofreading
  • Analytical mindset
  • Marketing
  • Multimedia writing
  • Peer content editing
  • Grammar mastery
  • Editing skills
  • Social media oversight
  • Keyword optimization
  • Editing and proofreading
  • SEO experience
  • Content development writing
  • Research expertise
  • Audience engagement

Personal Information

Title: AI And Data Analyst

PERSONAL INFORMATION

  • Address: 6 Honeysuckle Ct N, 34446, Homosassa, Florida, United States
  • Nationality:
  • Driving License:
  • Hobbies:
  • Title: AI And Data Analyst

Timeline

Content Writer and Editor

Delano Publications

Expert Care Desk, Concierge

eXp Realty

Bachelor's Degree - English Literature

California Polytechnic State University

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