Heather May
Ringgold,GA
Summary
Hardworking restaurant management professional with a good business sense, exceptional customer relations skills and a motivational leadership style. Detail-oriented and thorough with a solid history of keeping businesses financial viable. Offering 10 years of related experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant Owner/Operator
HomePlate
Ringgold
03.2013 - 11.2021
- Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies.
- Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
- Managed payroll, daily deposits and cost controls.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Set employee schedules, delegated work and monitored food quality and service performance.
- Supervised daily activities of restaurant and 25 employees.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining accuracy.
Education
High School Diploma -
Ringgold High School
Ringgold, GA06.1993
Skills
- Delegating Assignments and Tasks
- Training and Onboarding
- Documentation and Recordkeeping
- Health Code Compliance
- Supply Ordering and Management
- Inventory Management
- Service Delivery Management
- Anticipating Problems
Certification
- Certified Management, ServSafe
Timeline
Restaurant Owner/Operator
HomePlate
03.2013 - 11.2021
High School Diploma -
Ringgold High School