Dynamic and results-driven professional with experience at Krogers Grocery Store, excelling in pastry packaging and merchandising strategies. Proven ability to enhance sales through effective product displays and strong team collaboration. Committed to delivering exceptional customer service while prioritizing tasks to meet organizational goals.
Hi, I’m
Heather McCaghren
Arlington,TX
Summary
Overview
8
years of professional experience
1
Certification
Work History
Krogers Grocery Store
Bakery Clerk
01.2025 - 02.2026
Job overview
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Family Dollar
Cashier Team Lead
06.2022 - 12.2024
Job overview
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at start and end of each shift.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Trained team members on cash register operation and cash handling.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Processed refunds and exchanges in accordance with company policy.
- Used POS system to enter orders, process payments and issue receipts.
Estes Webb Development
Communications Assitant
02.2020 - 09.2021
Job overview
- Prepared, organized and managed project schedules to produce deliverables and meet deadlines.
- Took photographs and videos during special events for promotional materials and social media pages.
- Answered client queries and complaints to provide strong customer service.
- Established and maintained relationships with mainstream, tech and trade news organizations and reporters to support communications objectives.
Calvary Hill Home Health LLC
Home Health Care Provider
07.2018 - 04.2020
Job overview
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Completed household management tasks for clients within private home settings.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
Education
North Texas Job CorpMcKinney, TX
from Nursing (CNA)
08-1997
University Overview
- Extracurricular Activities: Help for Homeless, Tiger Run
- Cheerleader Member
Skills
- Pastry packaging
- Merchandising strategies
- Food preparation
- Sales processing
- POS system experience
- Team collaboration
- Work prioritization
- Sales promotion
- Product merchandising
Accomplishments
Accomplishments
- Achieved top selling numbers by completing all mandatory tasks with accuracy and efficiency.
- Supervised team of three or more staff members.
- Used all skills to develop a strategic work plan to assess the best outcome for sales.
Certification
- NursingTraining - Certified Nurse license
Timeline
Bakery Clerk
Krogers Grocery Store
01.2025 - 02.2026
Cashier Team Lead
Family Dollar
06.2022 - 12.2024
Communications Assitant
Estes Webb Development
02.2020 - 09.2021
Home Health Care Provider
Calvary Hill Home Health LLC
07.2018 - 04.2020
North Texas Job Corp
from Nursing (CNA)