Adobe
Heather McCauley
Self Employed
Zachary,la
Overview
17
17
years of professional experience
Work History
Medical Biller and Coder
Baton Rouge Clinic
Baton Rouge, Louisiana
09.2007 - 06.2015
- Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Played a pivotal role in maintaining positive cash flow within the organization by ensuring timely submission of clean claims and diligent follow-ups on outstanding payments.
Bartender
Tipsy Tiger
Plaquemine, Louisiana
07.2014 - 02.2015
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender and Food Delivery
Half Moon Bar & Grill
New Orleans, Louisiana
07.2016 - 05.2017
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Tractor Supply
Studio Monitor/Silkscreen TA, Baton Rouge Community College
Zachary, Louisiana
03.2019 - 09.2020
- Assisted professor with classroom demonstrations and provided support to students
- Filled in for professor when necessary to ensure continuity of instruction
- Monitored studio activities and assisted with silkscreen techniques
- Assisted professor with classroom demonstrations and provided support to students
- Filled in for professor when necessary to ensure continuity of instruction
- Monitored studio activities and assisted with silkscreen techniques., Operated cash registers and provided exceptional customer service to ensure a positive shopping experience
- Efficiently stocked shelves and maintained inventory levels to meet customer demands and maximize sales opportunities.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
English Tutor
Baton Rouge Community College
01.2020 - 05.2020
- I’m a driven, passionate about helping students excel in their language skills
- Proven track record of improving students' English proficiency by implementing engaging and interactive teaching methods
- Dedicated to creating a supportive learning environment that fosters confidence and academic success.
Studio Monitor
Baton Rouge Community College
Baton Rouge, Louisiana
08.2021 - 12.2021
- Taught small groups of students focused on specific parts of coursework.
- Monitored student progress to identify weaknesses and provide recommendations for improvement.
- Increased overall studio productivity by implementing effective organizational systems for documentation and file management.
- Managed administrative tasks such as billing, invoicing, and contract negotiation to support smooth business operations.
Education
Bachelor of Art/Studio - Design, Art, psychology
Louisiana State University, College of Art
December 2024
Associate of Arts - Transfer
Baton Rouge Community College
January 2022
Skills
- Technology:
- Microsoft Office Photoshop In Design
- Canva
- Cricket
- Adobe- Illustrator, Photoshop
- Cash Handling
- Store Opening and Closing
- Ability to Lift 40 Pounds
- Woodworking
- Hand and Power Tools
- Finish Work
- Complex Problem-Solving
- Creative Solutions
- Critical Thinking
- Stocking and Replenishing
- Microsoft PowerPoint
- Credit Card Payment Processing
- Microsoft Word
- Administrative Support
- Organization and Efficiency
- Making Appointments
- Greet Visitors
- Billing and Payment Processing
- Call Answering and Routing
- Claim Handling
- Documentation
Work Preference
Work Type
Gig WorkFull TimeInternshipContract WorkWork Location
On-SiteHybridImportant To Me
Personal development programsCareer advancementWork-life balanceCompany CultureFlexible work hoursAffiliations
- Phi Theta Kappa, 2022
- Phi Sigma Theta, 2023
- Tau Sigma National Honor Society, 2024
- Art's Council Of Greater Baton Rouge
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Software
Canva
Microsoft office
Interests
Music
Creating Art
Reading
Timeline
Studio Monitor
Baton Rouge Community College
08.2021 - 12.2021
English Tutor
Baton Rouge Community College
01.2020 - 05.2020
Tractor Supply
Studio Monitor/Silkscreen TA, Baton Rouge Community College
03.2019 - 09.2020
Bartender and Food Delivery
Half Moon Bar & Grill
07.2016 - 05.2017
Bartender
Tipsy Tiger
07.2014 - 02.2015
Medical Biller and Coder
Baton Rouge Clinic
09.2007 - 06.2015
Bachelor of Art/Studio - Design, Art, psychology
Louisiana State University, College of Art
Associate of Arts - Transfer
Baton Rouge Community College
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