Heather Mccurdy

• Executed direct patient care and enhanced support for daily activities.
• Communicated effectively with healthcare team regarding patient conditions.
• Implemented safety protocols to ensure a secure environment for patients.
• Trained new staff on best practices for patient care procedures.
• Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.

• Oversaw daily operations of medical office, ensuring efficient patient flow and staff activities.
• Implemented efficient workflows to enhance office productivity and streamline patient care processes.
• Developed policies that improved patient service and satisfaction levels across the practice.
• Supervised staff training on office procedures and patient care standards, enhancing service quality.
• Conducted regular audits of medical records to ensure documentation accuracy and compliance.
• Recruited qualified candidates for open positions, strengthening team capabilities where necessary.
• Collaborated with marketing team on campaigns to increase practice visibility among potential patients.
• Liaised with patients to address inquiries, manage appointments, and resolve billing questions.

• Managed patient records to ensure data accuracy within healthcare system.
• Scheduled and confirmed appointments to streamline patient visits.
• Facilitated communication between medical staff and patients for effective scheduling.
• Executed clerical tasks to enhance operational efficiency in daily ward activities.
• Maintained comprehensive patient records, including medical histories and test results.
• Ensured compliance with HIPAA regulations while handling sensitive patient information.
• Coordinated patient flow to optimize service delivery in clinic environment.
• Organized admissions paperwork efficiently for new patients upon facility entry.

Coordinated cross-departmental scheduling to enhance workflow efficiency.

• Analyzed scheduling patterns to optimize resource allocation for projects.
• Collaborated with management to develop long-term scheduling strategies.
• Assigned tasks based on personnel skills and availability for maximum effectiveness.
• Updated schedules promptly in response to changes or emergencies.
• Communicated schedule changes throughout organization to ensure alignment.
• Confirmed staff availability and resolved scheduling conflicts effectively.
• Determined efficient timelines for assignments, ensuring optimal resource utilization.

• Processed payroll for 30 employees weekly, ensuring timely and accurate compensation.
• Maintained employee records in compliance with payroll regulations.
• Resolved payroll discrepancies through data analysis and effective solutions.
• Utilized payroll software to improve data entry efficiency and reporting accuracy.
• Collaborated with HR to verify new hire information for seamless payroll processing.
• Trained new staff on payroll procedures and timekeeping systems for compliance.
• Secured confidential personnel files per legal requirements.
• Responded promptly to employee inquiries regarding payroll issues.

• Managed supplier relationships, ensuring timely delivery of materials for maintenance functions.
• Developed inventory management strategies, optimizing stock levels and reducing costs.
• Established quality control measures for incoming goods, verifying compliance with safety standards.
• Trained staff on supply management best practices, enhancing overall team performance.
• Validated surplus stock and facilitated return of excess materials to assigned sort yards.
• Monitored supplier performance, ensuring adherence to contractual agreements for reliability.
• Coordinated with internal departments, aligning material requirements with planning processes.
• Analyzed supply chains to identify improvements in efficiency, accuracy, and cost savings.