Heather McDaniel
Heiskell,TN
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
6
6
years of professional experience
Work History
Manager
Pilot Flying J Travel Center
Heiskell, TN
09.2020 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Delivered feedback to decision-makers regarding employee performance and training needs.
Manager
Hardee's
Powell, TN
03.2017 - 09.2020
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Recorded inventory sales into organization's weekly income report.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Education
Hs -
Tphs
Tellico Plains, TN05.2004
Skills
- Health and Safety Regulations
- Financial Forecasting
- Scheduling and Coordinating
- Customer Service
- Managing Laborers
- Sales Activities
- Sales Strategies
- Staff Management
- Greet Guests
Timeline
Manager
Pilot Flying J Travel Center
09.2020 - Current
Manager
Hardee's
03.2017 - 09.2020
Hs -
Tphs