HEATHER MCVICKER
Visions AFC
Marine City,MI
2015
years of professional experience
Reliable and adaptable worker re-entering the workforce with hands-on experience in retail, caregiving, food service, motel, and factory environments.
Work History
Direct Care Aide
6 Years- Assisted adult residents with all aspects of daily living, including personal care and mobility.
- Administered medications according to established care plans and facility procedures.
- Completed household tasks such as cleaning, laundry, and meal preparation to maintain a safe, comfortable environment.
Cashier
1 Year- Operated cash register accurately while processing customer purchases and returns.
- Resolved customer service issues in a friendly, professional manner.
- Handled cash, credit, and debit transactions while following store policies and balancing the register.
- Performed light cleaning and organizing tasks to keep checkout and front-end areas neat and safe.
Assistant Manager
6 Years- Assisted residents with all aspects of daily living, including bathing, dressing, and ambulation.
- Prepared meals and completed all household tasks to maintain a clean, safe living environment.
- Administered medications as directed and accompanied residents to medical appointments.
- Supported residents in social and community activities to encourage engagement and independence.
Housekeeper/front Desk Clerk
- Performed thorough cleaning of guest rooms and common areas to ensure high standards of cleanliness.
- Managed laundry services, including washing, drying, and folding linens efficiently.
- Maintained inventory of cleaning supplies and reported shortages to management promptly.
- Collaborated with team members to optimize cleaning schedules and enhance operational efficiency.
- Developed positive relationships with guests by providing exceptional customer service during interactions.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Quality Control Technician
3 Years- Inspected plastic parts visually and with gauges to ensure uniformity and adherence to quality standards.
- Operated presses to manufacture plastic components according to production and safety guidelines.
Assistant Manager
2 Years- Supervised daily store operations, including opening and closing procedures.
- Created and managed employee schedules to ensure adequate coverage during peak hours.
- Handled cash management tasks, including drawer counts, deposits, and register accuracy.
- Provided customer service support, resolving concerns and ensuring a positive experience.
- Assisted with food preparation while following safety and quality standards.
Education
Medical Assistant Certificate
High School Diploma
Skills
Cash handling and point-of-sale operation
Customer service and conflict resolution
Teamwork and reliability
Fast learner and adaptable in new environments
Timeline
Direct Care Aide
Visions AFC
01.2009 - 01.2015Read More
Cashier
VG's Grocery
01.2008 - 01.2009Read More
Assistant Manager
Blue Water Developmental Housing
01.2001 - 01.2007Read More
Quality Control Technician
Dana Corporation
01.1998 - 01.2001Read More
Assistant Manager
Little Caesar's Pizza
01.1996 - 01.1998Read More
Housekeeper/front Desk Clerk
Anchor Inn Motel
1998 - 2005Read More
Ross Medical Education Center
Medical Assistant Certificate
Read More
Marine City High School
High School Diploma
Read More