Salesforce
Salesforce
Certified Administrator (SCA) from Administrator
07.2022 - 07.2022
Hi, I’m
Heather Medlar
Salesforce Administrator
Cincinnati,OH
Summary
Salesforce Certified Administrator with over 3 years experience as a Director for a non-profit and over 12 years as an educator. In those roles I had the opportunity to work with various CRM platforms and I recognized that I enjoyed that type of work. I chose to refocus my career development into a Salesforce career and trained to gain the appropriate certification during the last year. I now have experience working within a non-profit organization supporting the implementation and configuration of NPSP and V4S. Skilled in creating reports and dashboards, custom objects, setting up Users and creating apps. My next goal is to train for the Salesforce Platform App Builder credential in the next 6 months.
Connections
LinkedIn Profile: www.linkedin.com/in/heathermedlar-salesforce
Trailhead Profile: https://trailblazer.me/id/hmedlar
Work History
WeeCycleDenver, Colorado
Salesforce Administrator
06.2022 - Current
Job overview
- Provides Admin Support in Salesforce Lightning and maintaining record data for end users
- Created various reports (summary reports, matrix reports, pie charts, and dashboard) and Report folders to assist with grant writing
- Non-profit Volunteer Management (V4S) while working closely with stakeholders to optimize Salesforce processes according to best practice and solutioning improvements.
- Resolved problems, improved operations and provided exceptional service.
Children Ministry, Christ's ChurchMason, OH
Director
08.2016 - Current
Job overview
- Spearheaded innovative approaches to resource allocation and strategic planning while managing a team of 85 volunteers serving in various roles in the ministry
- Administrator and developer of the customer relationship management software (CRM) for the children's ministry
- Created processes for volunteer management, run various reports, keep data current, and maintain volunteer scheduling and weekly service planning using Cloud Computing
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Develop leadership skills in volunteers by providing regular training events, online training processes, establishing trust and listening to their feedback
- Self-motivated to design social media schedules and content to create opportunities for idea exchange within our organization and the general public
- Optimized operational processes using analytics tools to address client-specific metrics.
MINI-MUSICA LTD, MedlarMASON, Ohio
Founder
08.2014 - 07.2021
Job overview
- Established organizational mission statement through extensive collaboration and review.
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Created a business plan and registered with the State of Ohio as a small business
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Implementing a Salesforce instance to organize business operations Managed Salesforce application user profiles, roles, permissions, validation rules
- Created custom objects, record types, page layouts, user set up and Set up a Zapier integration between Google forms and Salesforce
Cincinnati Hills Christian AcademyCincinnati, OH
Music Educator
08.2011 - 07.2014
Job overview
- Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions and chords.
- Taught music appreciation, history and fundamentals to vocalists and musicians of varying skill levels.
- Advised parents of student progress by communicating student's achievements and developing methods for improvement.
Education
Salesforce
Certified Administrator (SCA) from Administrator
07.2022 - 07.2022
University Overview
- Received certification after taking the exam at a proctored location
Trailhead
No Degree
05.2001
University Overview
- Security Specialist
- Lightning Experience Reports & Dashboards Specialist
- Business Administration Specialist
- Admin Super Set
- Approval Process Management
- Process Automation Specialist
Trailhead BootcampVirtual
No Degree from Salesforce Administration
05.2001
University Overview
- Completed professional development in Preparing for the Salesforce Administrator Certificate Exam. this class ran from November 2020 - February 2021.
University of Oklahoma
Emphasis On Kodaly from Music Education
05.2001
University Overview
- Continuing education in Music Education with Emphasis on Kodaly. These classes helped me to earn a Teaching License with the state of Oklahoma.
Oral Roberts University
Bachelor of Arts from Music; Vocal Music
Skills
Critical Thinking
undefinedSoftware
Excel
MS Office
PC Platform & Mac Platform
Powerpoint
Pro Presenter 6
Church Community Builder
Salesforce Reports & Dashboards
Timeline
Salesforce Administrator
WeeCycle
06.2022 - Current
Director
Children Ministry, Christ's Church
08.2016 - Current
Founder
MINI-MUSICA LTD, Medlar
08.2014 - 07.2021
Music Educator
Cincinnati Hills Christian Academy
08.2011 - 07.2014
Trailhead
No Degree
05.2001
Trailhead Bootcamp
No Degree from Salesforce Administration
05.2001
University of Oklahoma
Emphasis On Kodaly from Music Education
05.2001
Oral Roberts University
Bachelor of Arts from Music; Vocal Music
Similar Profiles
Emma LavelleEmma Lavelle
Volunteer at WeeCycleVolunteer at WeeCycle
Lance GillLance Gill
Machinist at M&SMachinist at M&S
Tyler PollockTyler Pollock
RPA Developer at DMI Inc.RPA Developer at DMI Inc.
Kristine Tortorich (Kristy)Kristine Tortorich (Kristy)
RN Care Manager at AetnaRN Care Manager at Aetna
Obadiah HerringObadiah Herring
Material Handler at MSS WarehouseMaterial Handler at MSS Warehouse