Heather Medrano
Glendale,AZ
Summary
Hardworking and professional ready to strengthen and comfort through comprehensive knowledge of patient/client safety as well as many other skills. Proactive attitude, great communication skills and always willing to learn. Enthusiastic and creative individual with solid understanding of patient/client development and learning styles. Possesses excellent communication and interpersonal skills and diverse backgrounds. Experienced developing engaging lesson plans and assessments to measure progress.
Overview
18
18
years of professional experience
Work History
Substance Abuse Educator/Facilities Coordinator
Trinity Care Services
07.2022 - 12.2023
- Built relationships and communicated with clients to provide best learning environment.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Utilized innovative teaching strategies to effectively engage students in learning.
- Developed and implemented engaging lesson plans to keep learner attention.
- Collaborated with adults to provide safe and educational experience.
Certified Nursing
Heritage Health Care Center
06.2019 - 01.2020
- Vitals, Range of Motion, Medication Reminders, Report Behavior Changes to Guardians, Change Adult Briefs, HIPAA Compliant, OSHA Trained, Follow Care Plans, Companionship, Exceptional Team Member
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
Certified Nursing Assistant
Copper Mountain INN Memory Care
01.2009 - 01.2010
- Bed Baths, Vitals, Colostomy Care, Pericare/Changing Adult Briefs, Report Changes/RN Charge, Post-mortem Care
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Patient Care Technician Extern
VA Hospital
06.2006 - 07.2006
- Vital Signs, Infection Control, Safety Precautions/PPE, Accu Checks, EKG’s, Transfer Patient, Urinalysis, Wound Care, IV Removal, HIPAA Compliant, OSHA Standards, Assist Patient Dressing
- Maintained clean and safe environment to promote patient safety and comfort.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Education
Patient Care Technician -
Brookline College
Phoenix, AZSkills
- Vitals
- Patient Transport
- Companionship
- Tracheotomy Care
- Electrocardiogram (EKG)
- Wound VAC Drainage System
- Blood Glucose Testing
- DAR Charting
- I&O Documentation
- 02 Devices
- CLIA & OSHA Trained
- Venipuncture/Blood Draws
- Catheter Care/IV Care
- Assisting with ADL’s
- Hoyer Lift
- Sterile Dressing/Wound Care
- Complete Range of Motion
- Medical Terminology
- Peer Mentoring
- Lesson Planning
- Continuing Education
- Program Development
- Group and Individual Instruction
- Excellent Communication
Timeline
Substance Abuse Educator/Facilities Coordinator
Trinity Care Services
07.2022 - 12.2023
Certified Nursing
Heritage Health Care Center
06.2019 - 01.2020
Certified Nursing Assistant
Copper Mountain INN Memory Care
01.2009 - 01.2010
Patient Care Technician Extern
VA Hospital
06.2006 - 07.2006
Patient Care Technician -
Brookline College
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