Heather Messina
RECOVERY Specialist
Wimauma,FL
Summary
Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management.
Overview
4
4
years of professional experience
Work History
Case Manager Specialist
Created Women Inc.
06.2018 - 01.2022
- Maintained accurate and timely documentation for all client interactions, ensuring compliance with regulatory requirements and confidentiality standards.
- Collaborated with interdisciplinary teams to provide comprehensive support for clients facing complex challenges.
- Provided crisis intervention and support during critical incidents involving clients or their families.
- Conducted regular follow-up meetings with clients to monitor progress towards goals outlined in case plans while making adjustments as necessary.
- Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
- Advocated for clients during meetings with service providers or legal representatives, promoting informed decision-making processes that respected individual autonomy and dignity.
- Conducted detailed assessments of clients'' needs, strengths, and barriers, ensuring appropriate resource allocation.
- Facilitated successful client transitions from institutional settings to community-based living environments.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
Education
No Degree - Social Work And Human Services
Hillsborough Community College
Tampa, FLAddiction Counseling
Columbus State Community College
Columbus, OHSkills
- Ethical Practice
- Client Advocacy
- Progress Evaluations
- Organization and Multitasking
- Case Planning
- Problem-Solving
- Direct Patient Care
- Patient Assessments
- Decision-Making
- Patient support
- Individualized counseling
- Crisis Intervention
- Group Therapy
Timeline
Case Manager Specialist
Created Women Inc.
06.2018 - 01.2022
No Degree - Social Work And Human Services
Hillsborough Community College
Addiction Counseling
Columbus State Community College
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