Heather Miller
West Plains,MO
Summary
Compassionate advocate with a versatile background in education. Known for strong problem-solving and attention to detail, contributing to successful implementation of 504 plans and enhancing student well-being.
Overview
14
14
years of professional experience
Work History
504 District Coordinator
West Plains R-7 School District
05.2019 - Current
- Ensured compliance of Section 504 by overseeing the creation and implementation of 504 plans, provided training, managed grievances, and served as a resource for students, parents, and staff to guarantee equal access and accommodations for students with disabilities.
- Worked with families, teachers, counselors, and other providers to develop effective plans and ensure smooth transitions for students.
- Maintained confidential records of 504 plans and related documentation.
Elementary School Counselor
West Plains R-7 School District
08.2013 - Current
- Facilitated individual and group counseling sessions for students addressing academic and emotional challenges.
- Developed and implemented school-wide programs promoting social-emotional learning and conflict resolution.
- Implemented comprehensive guidance curriculum that addressed the academic, career, and social-emotional development of all students.
- Collaborated with teachers and parents to create personalized support plans for at-risk students.
Sales Associate
JC Penney Stores
05.2012 - 08.2013
- Assisted customers with product selection and inquiries
- Trained new associates on customer service protocols and operational procedures, fostering teamwork.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Implemented visual displays that increased product visibility and attracted customer engagement in-store.
Education
Master of Arts - School Counseling
Southeast Missouri State University
Cape Girardeau, MOBachelor of Arts - Psychology
Truman State University
Kirksville, MOSkills
- Effective classroom management
- Parent-teacher collaboration
- Building rapport with students and families
- Student advocacy
- Counseling
- Problem-solving
- Attention to detail
- Conflict resolution
Timeline
504 District Coordinator
West Plains R-7 School District
05.2019 - Current
Elementary School Counselor
West Plains R-7 School District
08.2013 - Current
Sales Associate
JC Penney Stores
05.2012 - 08.2013
Master of Arts - School Counseling
Southeast Missouri State University
Bachelor of Arts - Psychology
Truman State University