Heather Minore-Cotto
Guilford
Summary
Registered Nurse with dual degrees in Nursing and Business Management, specializing in rare and ultra-rare disease education within the biopharmaceutical industry. Skilled at translating complex science into clear, practical guidance for clinicians and families. Known for strategic thinking, strong communication, and a patient-centered approach. Proven track record in cross-functional collaboration, developing impactful educational programs, and strengthening clinical partnerships across specialties.
Overview
14
14
years of professional experience
Work History
Nursing Education Liaison
ULTRAGENYX PHARMACEUTICALS
11.2021 - Current
- Deliver clinical education that enhances rare disease awareness and supports appropriate, compliant therapy utilization.
- Translate complex scientific and genetic concepts into clear, actionable guidance for providers and care teams.
- Partner with Medical Affairs, Clinical Operations, Marketing, and Patient Services to ensure aligned, high-quality messaging.
- Identified educational needs in patients and caregivers and implemented tailored resources to improve comprehension, adherence, and overall quality of care.
- Support strategic planning and operational processes, including preparation for pipeline therapies.
- Educate clinicians across endocrinology, rheumatology, nephrology, pediatrics, family medicine, and orthopedics on diagnosis and management of XLH/Crysvita.
- Provided comprehensive clinical education on LCFAOD and MPS VII and offered expert therapeutic support for Dojolvi and Mepsevii to support optimal patient care.
- Successfully access and engage hard to reach HCPs in a widely recognized access challenged region.
- Manage an extensive, geographically large territory (entire Eastern US); >75% travel.
- Identified mentor to new team members and coordinate with training.
- Collaborate with marketing agencies (Fingerpaint; Bond & Matter) to develop disease and therapy education decks.
- Performance: Rated "Exceeds Expectations" year over year.
Nurse Case Manager, Metabolic
ALEXION | AstraZeneca Rare Disease
New Haven
03.2018 - 11.2021
- Provided disease and treatment education for patients with Hypophosphatasia and LALD starting or continuing Strensiq or Kanuma.
- Identified insurance and access barriers; supported patients through available resources and empowerment strategies.
- Delivered OneSource program education through webinars, meetings, and conferences; partnered with Marketing on initiatives including Navigating Life Changes and Patient Ambassador Programs.
- Managed one of the highest producing territories; expanded reach by securing access to previously nonparticipating facilities.
- Served as a peer nominated CRM "Superuser" and contributed to the launch of the NICE telephonic system.
- New Haven, CT
- Awards & Recognition:
- Living the Values Award (2020)
- Multiple Appreciation Awards (2020, 2021)
- Peer Recognition Badges: 3 (2020), 2 (2019)
- Selected for Metabolic Transitional Monitoring Team
Nurse Case Manager
MASTERS IN HOME CARE
Hamden
06.2017 - 05.2018
- Coordinated interdisciplinary care to ensure safe transitions across settings.
- Educated patients/families promote independence and reduce re-admissions.
- Improved clinical pathways in partnership with leadership and strengthened referral networks.
- Hamden, CT
Nurse Case Manager
ALL ABOUT YOU HOME CARE
New Haven
04.2012 - 05.2017
- Managed a complex caseload of 40-50 psychiatric and medical patients.
- Served as nurse liaison to enhance community partnerships and service awareness.
- Managed insurance workflows including authorizations for Medicare, Medicaid, and private payers.
- Trained and on-boarded new nursing staff.
- New Haven, CT
Nurse Case Manager, Complement
ALEXION | AstraZeneca Rare Disease
New Haven
07.2013 - 08.2014
- Provided case management for patients with PNH and aHUS receiving Soliris.
- Educated patients and clinicians on disease management and treatment expectations.
- New Haven, CT
Education
Bachelor of Science - Nursing
Quinnipiac University
Hamden, CT05.2008
Bachelor of Science - Business Management
Quinnipiac University
Hamden, CT05.2005
Skills
- Relationship building
- Strategic planning
- Effective communication
- Highly adaptable
- Excel in fast-changing environments
- Solution-oriented
Timeline
Nursing Education Liaison
ULTRAGENYX PHARMACEUTICALS
11.2021 - Current
Nurse Case Manager, Metabolic
ALEXION | AstraZeneca Rare Disease
03.2018 - 11.2021
Nurse Case Manager
MASTERS IN HOME CARE
06.2017 - 05.2018
Nurse Case Manager, Complement
ALEXION | AstraZeneca Rare Disease
07.2013 - 08.2014
Nurse Case Manager
ALL ABOUT YOU HOME CARE
04.2012 - 05.2017
Bachelor of Science - Nursing
Quinnipiac University
Bachelor of Science - Business Management
Quinnipiac University