Summary
Overview
Work History
Education
Skills
Timeline
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Heather Mizell

Heather Mizell

Newnan,GA

Summary

Focused Independent Sales Representative possessing strong problem-solving, influence and negotiation skills. Offering 15-year background identifying opportunities and growing sales base by establishing strong customer relationships. Team player with winning attitude and passion for customer service.

Overview

17
17
years of professional experience

Work History

Independent Sales and Marketing Representative

Twice As Nice Kid's Resale
Newnan, GA
01.2010 - Current
  • Created and deployed successful marketing collateral to highlight offerings and engage customers at appointments, and networking events.
  • Identified new customers by networking.
  • Employed variety of sales practices to accommodate each customer's individual needs and overcome objections.
  • Used strong customer service skills to identify needs, and develop loyal customer base.
  • Used computer programs and software to cultivate invoices, market product, and perform excellent customer service.
  • Managed over 50 customer calls and/or emails per day.

Sales Associate Team Leader

Gymboree
Brandon, FL
10.2018 - 05.2019
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Private Nanny

Michele Tutterow
Spring, TX
03.2008 - 01.2010
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Played games, worked on puzzles and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

Bank Teller

Bank Of America
Indian Springs, Texas
08.2006 - 02.2008
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Reconciled cash drawer and resolved discrepancies.
  • Counted and packaged currency and coins.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Sold and cross-sold bank products to new and existing customers.

Education

Associate of Applied Science - Business

Sam Houston State University
Huntsville, TX
05.2010

Skills

  • Reading Comprehension
  • Performance Goals
  • Regional Sales and Support
  • Loyalty Programs
  • Sales Planning and Implementation
  • Store Displays
  • Procurement and Sales
  • Building Client Relationships
  • Product and Service Sales
  • Interpersonal Communication Skills
  • Marketing Initiatives
  • Credit and Debt Card Processing
  • Special Orders
  • Personnel Management
  • Stock Control
  • Suggestive Selling

Timeline

Sales Associate Team Leader

Gymboree
10.2018 - 05.2019

Independent Sales and Marketing Representative

Twice As Nice Kid's Resale
01.2010 - Current

Private Nanny

Michele Tutterow
03.2008 - 01.2010

Bank Teller

Bank Of America
08.2006 - 02.2008

Associate of Applied Science - Business

Sam Houston State University

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Heather Mizell