Heather Monaghan
Pearland,TX
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Chick-fil-A
06.2022 - 04.2023
- Collaborated with peers to streamline workflow processes for enhanced productivity.
- Adapted quickly to changing priorities, ensuring timely completion of tasks.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
Barista
Starbucks
04.2023 - 05.2025
- Named Partner of the Quarter in 2024.
- Maintained cleanliness and organization of workstations to promote a safe and inviting environment for customers.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Provided exceptional customer service by engaging with patrons and addressing their needs promptly.
- Collaborated with team members to streamline workflows, reducing wait times during busy shifts while enhancing service delivery.
Education
Future Aviation Student At University of Oklahoma
Pearland High School
Pearland, TX05-2029
Skills
- Safe food handling
- Problem-solving
- Team player
- Friendly and outgoing
- Time management
- Opening and closing duties
Certification
- Food Handler's Certification
Timeline
Barista
Starbucks
04.2023 - 05.2025
Team Member
Chick-fil-A
06.2022 - 04.2023
Future Aviation Student At University of Oklahoma
Pearland High School
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