Hi, I’m
Heather Montoya
Medical Assistant- Certified
Everett,WA
Summary
Proactive Medical Assistant with extensive experience in direct patient care and clinical support. Skilled in vital sign monitoring, specimen collection, and EHR documentation, contributing to improved clinic efficiency and patient satisfaction. Known for compassionate care, ensuring patient safety and comfort during procedures and examinations. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
8
years of professional experience
1
Certification
Work History
Optum
Medical Assistant Certified
2018.11 - Current (5 years & 10 months)
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
Virginia Mason Medical Center Gynecology
Medical Assistant Certified
2016.10 - 2018.11 (2 years & 1 month)
Job overview
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Education
Pima Medical Institute , Seattle, WA
Medical Assistant Certification from Healthcare
08.1993
Skills
- HIPAA Compliance
- Medical Terminology
- Electronic Health Records
- Patient documentation
- Medical billing and coding
- Direct Patient Care
- EMR / EHR
- Data Entry
- Adaptable
- Appointment Setting
- Insurance Verification
- OB/GYN procedures
- Indirect Patient Care
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
Certification
- CMA - Certified Medical Assistant
Additional Information
BLS/CPR Certified
Additional Roles- Waste Management
FOBT/ Colon Cancer Screening Out Reach
Timeline
Medical Assistant Certified
Optum
2018.11 - Current (5 years & 10 months)
Medical Assistant Certified
Virginia Mason Medical Center Gynecology
2016.10 - 2018.11 (2 years & 1 month)
Pima Medical Institute
Medical Assistant Certification from Healthcare
- CMA - Certified Medical Assistant
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