Heather Moore
Beaver Falls,PA
Summary
Accomplished Clinical Specialist with over 26 years of experience, including a decade as a Wound Care expert, notably at Accurate Health Care. Previous clinical sales associate, acquiring chain and independent nursing homes to provide wound care products. Excelled in enhancing clinical efficiencies and fostering key relationships, leveraging skills in CRM and clinical education. Proven track record in improving patient outcomes through innovative care practices and effective team training. Collaborative approach with physician and key clinical staff to ensure maximum sales and clinical outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Clinical Specialist
Accurate Health Care
12.2023 - Current
- Streamlined workflow processes within clinical teams by implementing innovative technologies and best practices that resulted in improved efficiency and reduced error rates.
- Gave presentations to conference attendees, clinicians, and administrators.
- Visited assigned accounts, identified, and trained clinical champions and established relationships with key decision makers.
- Enhanced clinical team performance by providing continuous training on new Medicare guidelines and product selections for wound patients in the post acute setting.
Clinical Sales Specialist
Curitec
01.2023 - 12.2023
- Supported account managers in negotiating contracts with chain and independent Skilled nursing facilities, securing long-term business opportunities for the company.
- Organized successful clinical in-services for healthcare professionals to enhance their understanding of product utilization regarding wound care, leading to greater costs savings for facility and patient.
- Utilized CRM software to track progress, maintain updated client information, and optimize outreach efforts for maximum return on investment.
- Regularly reported on territory progress, providing valuable feedback to senior management for strategic decision-making purposes.
Clinical Nurse Specialist
American Medical Technologies (AMT)
06.2017 - 01.2023
- Mentored nursing staff through professional development opportunities, enhancing their skill sets and competencies.
- Maintained professional development by attending relevant conferences, workshops, and seminars, staying informed on emerging trends and best wound care DME practices within the nursing field related to Medicare guidelines.
- Served as a clinical expert resource for wound care nurses, fostering a collaborative work environment focused on ongoing learning and growth for maximum impact on wound healing.
- Collaborated with physicians and nurse practitioners to provide wound care education and improve patient satisfaction.
Wound Care Nurse
Heritage Valley Beaver - Wound Clinic
03.2011 - 06.2017
- Evaluated patients'' wounds and recommended appropriate treatments, expediting the healing process.
- Treated and carefully tended to vascular, diabetic, and pressure ulcers.
- Collaborated with healthcare team to implement interventions for wound healing and skin breakdown prevention.
- Collaborated with interdisciplinary teams for comprehensive treatment plans, resulting in improved patient outcomes. Sent pre authorization for wound care needs of residents. Worked closely with physicians to determine best outcomes for wound care healing and potential.
Education
Associates Degree In Nursing - RN- WCC - Nursing
California University of Pennsylvania
California, PA05.1996
Skills
- Customer Relationship Management (CRM)
- Education proficiency
- Clinical expertise 26 years Wound Care specialist last 10 years
- EMR Documentation
- Wound Care Certified
- Microsoft, Outlook, Salesforce proficient
Certification
Wound Care Certified
Timeline
Clinical Specialist
Accurate Health Care
12.2023 - Current
Clinical Sales Specialist
Curitec
01.2023 - 12.2023
Clinical Nurse Specialist
American Medical Technologies (AMT)
06.2017 - 01.2023
Wound Care Nurse
Heritage Valley Beaver - Wound Clinic
03.2011 - 06.2017
Associates Degree In Nursing - RN- WCC - Nursing
California University of Pennsylvania