Heather Murphy

Responsible for daily operations in the library department to include clerical duties such as answering phones, filing documents, copying and scanning, data entry of inmate documentation as well as inmate request forms, processing incoming and outgoing mail,compiling monthly reports for submission and review for supervisor and/or requesting entities. Sending and receiving emails. Gathering data for audits. Daily usage of inmate trust funds for indigent supplies. Observation and supervision during library visits. Also work in the law library which entail observation and supervision assigned to law library. Compiling information for inmate request. Respond to written inmate request and scanned into the system as directed. Make visits to confinement to ensure documentation is forwarded to inmates in a timely manner. Coordinate and log visits by inmate clerks to confinement.

• Developed engaging library programming, including educational events and community outreach initiatives.

Responsible for assisting daily operations of the company to include answering phone calls as well as calling clients, giving quotes, interviewing new employees, assisting in hiring to ensure high quality service to clients from the crew under my supervision. Set goals so that the tasks were completed promptly and efficiently. Maintained a safe work environment through strict adherence to safety protocols and guidelines through my boss. Operated heavy equipment such as Large zero turn mowers, chain saws, and lifts. Task performed were mowing, cutting trees, trimming palm trees, land clearing, putting in new driveways with 57 rock using heavy rakes, adding seawalls in along the coast using heavy rock and lifting and placing them so, adding in culverts, and adding landscaping in clients yards.