Heather Narvaez
Harrisonburg
Summary
Detail-oriented professional with experience in retail and inventory management. Known for reliability and strong teamwork, contributing to efficient stock organization and improved customer satisfaction.
Overview
1
1
year of professional experience
Work History
Stock Room Associate
Ross Dress for Less
Harrisonburg
10.2025 - 01.2026
- Organized stock room layout for efficient inventory access.
- Monitored stock room supplies such as packaging materials, labels, tags. ensuring adequate levels were maintained at all times.
- Unloaded trucks, checked in merchandise, stocked shelves with newly arrived items, and moved existing stock around as necessary.
- Maintained cleanliness of the stockroom by sweeping floors and wiping down shelving units regularly.
Retail Sales Associate
Ross Dress for Less
Harrisonburg
05.2025 - 01.2026
- Maintained store cleanliness and organized merchandise on the sales floor.
- Operated cash register and processed transactions efficiently.
- Collaborated with team members to replenish stock and manage inventory levels.
- Handled customer inquiries and resolved issues with professionalism.
- Demonstrated product features to enhance customer shopping experience.
- Participated in promotional events to drive customer engagement and sales initiatives.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
Education
Bachelor of Science - Psychology
James Madison University
Harrisonburg, VA05-2026
Associate of Science - Social Sciences
Northern Virginia Community College
Annandale, VA05-2023
Skills
- Customer service
- Inventory management
- Team collaboration
- Data analysis
- Problem solving
- Research methods
- Efficiency
Languages
Spanish
Full Professional
Timeline
Stock Room Associate
Ross Dress for Less
10.2025 - 01.2026
Retail Sales Associate
Ross Dress for Less
05.2025 - 01.2026
Bachelor of Science - Psychology
James Madison University
Associate of Science - Social Sciences
Northern Virginia Community College