HEATHER NELSON
Data Analytics
Taylorsville,UT
Summary
Results-driven Database Engineer with over 10 years of SQL expertise, specializing in data reliability and system optimization. Proficient in statistical analysis and data visualization, consistently delivering actionable insights that drive production improvements and enhance operational excellence. Demonstrated ability to leverage advanced analytical tools to identify inefficiencies and streamline workflows, supporting strategic decision-making. Recognized for fostering collaboration within teams and adapting to evolving business needs, ensuring impactful contributions to organizational success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Production Database Engineer
Willis Towers Watson
Draper, Utah, United States
05.2023 - 02.2026
- Optimized SQL queries for performance enhancements across multiple applications and systems.
- Developed automated scripts for routine database maintenance and backup processes.
- Mentored junior engineers on best practices in database design and optimization techniques.
- Collaborated with stakeholders to define requirements and deliver scalable database solutions aligned with business goals.
- Led successful migration projects from legacy systems to modern database platforms while minimizing downtime risks.
- Designed and implemented database architectures to support data integration and reporting needs.
Data Analyst
Willis Towers Watson
Salt Lake City, UT
03.2016 - 04.2023
- Analyzed complex datasets to identify trends and insights driving business decisions.
- Mentored junior analysts on best practices in data interpretation and reporting methodologies.
- Led initiatives to streamline data processing workflows, reducing turnaround time for analytics reports.
- Collaborated with cross-functional teams to enhance data collection processes, improving accuracy and efficiency.
- Conducted statistical analysis to evaluate the effectiveness of various employee benefits programs.
Education
Business Technology
Ogden-Weber Applied Technology College
Ogden, Utah06-2010
Skills
- SQL and databases
- Data analysis
- Query optimization
- Data quality assurance
- Teamwork
- Problem-solving
- Interpersonal skills
- New employee training
- Exceptional communicator
- Technical training
- Virtual training
- Customized training
Accomplishments
- Documented and resolved data file discrepancies which led to streamlined and accurate data ingestion.
- Improved relationship with a major state retirement system by developing a unique business intelligence solution to meet complex requirements.
- Successfully restructured and implemented in-house and external signature training series.
Certification
- MTA SQL License
Timeline
Production Database Engineer
Willis Towers Watson
05.2023 - 02.2026
Data Analyst
Willis Towers Watson
03.2016 - 04.2023
Business Technology
Ogden-Weber Applied Technology College