Summary
Overview
Work History
Education
Skills
Timeline
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Heather Nolin

Camas,WA

Summary

Reliable, hardworking and talented multitasker committed to creating an enjoyable experience every day, no matter what that day looks like!

Whether driving a box truck of custom cabinetry, tending a busy bar/restaurant, making someones dream cake or piece of statement jewelry, I am a positive, engaging, entertaining and sarcastic optimist.

I will remain calm and poised in fast-paced environments. Prepared to handle high-volume service situations.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and unbeatable interpersonal skills.

Adept at working effectively unsupervised and quickly mastering new skills.

Exceptionally skilled at juggling competing priorities AND personalities, with grace, professionalism and a little tact.

Overview

19
19
years of professional experience

Work History

Bartender

McAnulty & Barrys
Oregon City, OR
02.2023 - 04.2024
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Provided excellent customer service, building a returning customer base through genuine interaction, while maintaining professionalism.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Conducted regular maintenance on bar equipment and tools.
  • Implemented creative drink promotions to boost sales.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Responsible for daily janitorial duties. (ie. restrooms, floors, vents, etc
  • Maintained cleanliness of Diamond pool tables by cleaning them, and communicating to customers the proper ways to conduct themselves in and around the tables area.
  • Managed bar area while also running food orders from the kitchen to the dining/pool areas.
  • Quickly and effectively dealt with Oregon Lottery to troubleshoot and fix equipment malfunctions.
  • Balanced a house cash drawer along with the second and separate lottery cash drawer.
  • Took pride in how inviting the bar felt when someone walked in by maintaining a certain aesthetic and cleanliness.

Wedding Shop Manager/Head Cake Decorator

Beaverton Bakery
Beaverton, OR
11.2004 - 10.2018
  • Improved cost control and staff efficiency to maximize profitability.
  • Taught junior employees proactive strategies to meet operational and sales goals.
  • Developed and implemented procedures for the efficient operation of the shop.
  • -Managed daily operations including opening and closing procedures, cash - . handlinn
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Oversaw daily operations, optimizing efficiency and productivity.

Education

GED -

Homeschooled
Oregon City, OR
06-2000

Skills

  • Suggestive Selling
  • Payment Processing
  • Outstanding customer service
  • Commanding presence, owning my space
  • Patient, respectful, courteous and tactful
  • Engaging and genuine
  • Attentive in order to anticipate needs/wants/issues
  • Maintaining a standard of behavior that I expect and require of people to maintain harmony and an overall positive customer experience
  • Personal experience with the environment surrounding pool leagues and a respectable reputation amongst league players in the area

Timeline

Bartender

McAnulty & Barrys
02.2023 - 04.2024

Wedding Shop Manager/Head Cake Decorator

Beaverton Bakery
11.2004 - 10.2018

GED -

Homeschooled

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Heather Nolin