Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Ochowicz

Appleton

Summary

I am a paramedic and Field Training Officer with Gold Cross Ambulance Service, skilled in critical decision-making and advanced life support. I have a documented track record in training new paramedics and demonstrating patient care protocols, while effectively managing high-stress situations as a paramedic. I am committed to continuous education and improving emergency response outcomes. I am skilled in advanced life support, patient care, and emergency response. Reliable, effective communicator with leadership abilities, and problem-solving skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Paramedic Field Training Officer

Gold Cross Ambulance Service
Menasha
02.2021 - Current
  • Administered emergency medical care to patients in critical conditions.
  • Coordinate patient transport with hospital staff to ensure timely treatment.
  • Trained new paramedics on protocols and best practices for patient care.
  • Participated in debriefing sessions to evaluate employee performance and identify areas for improvement.

Customer Service Representative

Kwik Trip
Oshkosh
04.2018 - 02.2022
  • Assisted customers with inquiries and resolved issues promptly.
  • Trained new staff on company policies and procedures.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Work collaboratively with other team members in a fast-paced environment, demonstrating a friendly and positive attitude.

Education

High School Diploma -

Oshkosh North High School
Oshkosh Wisconsin
05-2017

Biology

University of Wisconsin, Oshkosh
Oshkosh, WI

Skills

  • Advanced Life Support
  • Pediatric Advanced Life Support
  • Advanced Cardiac Life Support
  • Airway management
  • Critical decision-making skills
  • Direct patient care
  • Intravenous therapy
  • Continuing education

Certification

  • NREMT-P
  • BLS
  • ACLS
  • PALS

Timeline

Paramedic Field Training Officer

Gold Cross Ambulance Service
02.2021 - Current

Customer Service Representative

Kwik Trip
04.2018 - 02.2022

High School Diploma -

Oshkosh North High School

Biology

University of Wisconsin, Oshkosh