Heather M Oller
Anderson,CA
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Detail-oriented team player with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Paraprofessional
Anderson Middle School
02.2018 - 10.2021
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Collaborated with parents and guardians to increase support and provide best learning environment.
- Developed and implemented strategies to improve student engagement.
- Supervised students on field trips for safety and proper behavior in public settings.
Server
Kahunas Mongolian Bbq
07.2015 - 06.2017
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers..
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Pawnbroker
The Gold Exchange
05.2005 - 09.2012
- Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
- Prepared all paperwork, checked identifying information and documented transactions.
- Checked, organized and displayed inventory attractively to promote patron interest.
- Built relationships and worked with customers and community to promote long term business growth, non-profit and community events.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Education
Liberal Arts And General Studies
Shasta College
Redding, CASkills
- Community networking
- Problem-solving
- Team Collaboration
- Customer service
- Flexible and Adaptable
- Organizational Skills
Timeline
Paraprofessional
Anderson Middle School
02.2018 - 10.2021
Server
Kahunas Mongolian Bbq
07.2015 - 06.2017
Pawnbroker
The Gold Exchange
05.2005 - 09.2012
Liberal Arts And General Studies
Shasta College
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