Heather Opperman
Wesley Chapel,FL
Summary
Organized Mortgage Loan Officer with 20+ years of experience in mortgage lending. Extensive real estate knowledge and success in client education. Adept at mathematical accuracy and following financial regulations.
Overview
19
19
years of professional experience
Work History
Mortgage Loan Officer
CU Mortgage Service/Tech Credit Union
2017.05 - Current
- Collaborated with underwriters, processors, and closers to ensure a seamless loan process for clients.
- Assisted members throughout the entire mortgage process, from initial application to closing, ensuring a positive member experience.
- Delivered engaging presentations at homebuyers seminars to educate potential clients on the home buying process and available financing options.
- Maintained compliance with federal regulations and company policies during all stages of the mortgage process.
- Consistently met or exceeded sales targets by establishing a strong professional network within the local community.
- Increased loan production by developing and maintaining strong relationships with realtors, builders, and other referral sources.
Branch Director
Help At Home
2016.09 - 2017.05
- Assisted individuals with intellectual, physical and developmental disabilities with a secondary diagnosis of mental health
- New staff interviewing/hiring/training
- Lead internal and external departmental teams
Director of Consumer Services
AccessAbilities, Inc
2008.09 - 2016.09
- Managed 7 departments and responsible for overall compliance/profitability for company.
- Reviewed state documents and implemented monies allotted to each consumer to provide approved services
Mortgage Loan Officer
CTX Mortgage
2007.08 - 2008.09
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Developed and maintained relationships with customers, lenders and other third parties.
Mortgage Loan Officer
Wells Fargo Home Mortgage
2005.10 - 2007.08
- Promoted cross-selling opportunities within the organization by identifying additional financial products that would benefit clients beyond their mortgage needs.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
Education
Purdue University Calumet
Hammond, INIllinois State University
Bloomington, ILSkills
- Providing excellent member service
- Underwriting knowledge
- Sales Development
- Goal-Oriented
Timeline
Mortgage Loan Officer
CU Mortgage Service/Tech Credit Union
2017.05 - Current
Branch Director
Help At Home
2016.09 - 2017.05
Director of Consumer Services
AccessAbilities, Inc
2008.09 - 2016.09
Mortgage Loan Officer
CTX Mortgage
2007.08 - 2008.09
Mortgage Loan Officer
Wells Fargo Home Mortgage
2005.10 - 2007.08
Purdue University Calumet
Illinois State University
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