Heather Packer
PPL
Ontario,NY
2027
years of professional experience
Dedicated CNA with extensive experience at Sodus Rehabilitation & Nursing Center, skilled in vital signs monitoring and compassionate patient care. Proven ability to enhance resident comfort and safety while maintaining HIPAA compliance. Recognized for building strong relationships and delivering emotional support, ensuring high-quality care and improved patient outcomes.
Work History
CNA
- Assisted residents with daily living activities, promoting independence and comfort.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and safety of resident environments, adhering to infection control protocols.
- Documented patient care accurately in electronic health records, ensuring compliance with regulations.
Personal Care Assistant
1 Year 4 Months- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Personal Care Assistant
1 Year 2 Months- Assisted clients with daily living activities, ensuring comfort and safety.
- Provided compassionate support to individuals with diverse needs and abilities.
- Coordinated medication management, enhancing adherence to prescribed regimens.
- Developed personalized care plans in collaboration with healthcare professionals.
- Monitored client progress, documenting changes in condition and reporting to supervisors.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
CNA
6 Years 5 Months- Assisted residents with daily living activities, promoting independence and comfort.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and safety of resident environments, adhering to infection control protocols.
- Documented patient care accurately in electronic health records, ensuring compliance with regulations.
- Advocated for residents' needs during care meetings, enhancing overall quality of life.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
High School Diploma
Skills
Time management
Patient care
Vital signs monitoring
Compassion and empathy
Bathing assistance
HIPAA compliance
Feeding assistance
Basic life support
End-of-life care
Emotional support
Wound care
Timeline
Personal Care Assistant
PPL
04.2025 - CurrentRead More
Personal Care Assistant
People Inc
04.2025 - 06.2026Read More
CNA
Newark Manor Nursing Home
09.2018 - 02.2025Read More
CNA
Sodus Rehabilitation & Nursing Center
Read More
Wayne Central High School
High School Diploma
Read More