Heather Papizan
North Charleston,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving each customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Customer Lead
Food Lion
North, South Carolina
08.2022 - Current
- Supported team objectives by performing essential tasks (such as completing the morning paperwork, stocking product, checking expiration dates on product, checking out customers' groceries, assisting customers with money orders, sending and receiving Western Unions, purchasing and cashing in lottery) with accuracy and reliability.
- Executed daily operations with precision, ensuring tasks were completed efficiently.
- Facilitated a collaborative work environment by offering guidance and support to colleagues. This includes making sure all associates have the adequate amount of money in their tills and that I am available to help with any problems or requests that customers or associates may have throughout the day.
Dasher
DoorDash
North Charleston, South Carolina
01.2020 - 06.2023
- Communicated effectively with customers and restaurant partners for order updates.
- Verified order accuracy upon pickup from restaurant and ensured that all items were included before departing for delivery.
- Provided friendly customer service while interacting with customers during deliveries.
- Ensured proper handling of food items throughout the entire delivery process.
- Took initiative in resolving customer complaints in a professional manner.
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
Education
Fort Dorchester High Scool
North Charleston, SCSkills
- Customer service
- Customer relations
- Order accuracy
- Point of sale
- Cash handling
- Type 100 WPM
- Multitask efficiently
- Attention to detail
- Good Telephone Etiquette
- Team leadership
Timeline
Customer Lead
Food Lion
08.2022 - Current
Dasher
DoorDash
01.2020 - 06.2023
Fort Dorchester High Scool