Heather Parker

Managing the end-to-end process for Designer orders

• Gather and prioritize information for item set-up, maintenance, and ordering
• Manage RTVs, transfers and stock balances
• Streamlined internal processes for greater efficiency
• Cultivated relationships with buying teams and highly sensitive vendors
• Organized and delivered training sessions
• Conducted research and analysis to determine shipping issues
• Cross Training
• Process Improvement in the hybrid space
• Managing Customer special Orders for VIC request

Managing the end-to-end process for Fine Jewelry special orders

• Gather and prioritize information for item set-up, maintenance, and ordering
• Make educated decisions on data needs, product attributes, and classification
• Cultivated relationships with buying teams and vendors
• Monitor data accuracy and errors
• Processing Consignment Inventory, solds, and returns
• Cross training

• Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.