Heather Paskett
Marshall,MI
Summary
Highly organized Order Fulfillment Specialist with valuable experience in order processing, inventory management, and customer service. Possess strong skills in ensuring accuracy and efficiency of all orders from initial contact through to delivery. Showcased ability to streamline processes for improved productivity. Excel in time management, teamwork, and adaptability, leveraging these soft skills to meet deadlines and support colleagues effectively. Previously contributed to enhancing operational workflows, reducing errors and strengthening customer relations.
Overview
18
18
years of professional experience
Work History
Order Fulfillment Specialist
EPS1
Marshall, MI
08.2021 - Current
- Read orders to verify attributes and quantities of merchandise.
- Pulled and packed products from shelves based on customer orders.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Order Processing: Receive and review customer orders for accuracy and completeness.
- Input orders
- Inventory Management: monitor inventory levels to ensure that products are in stock and available for fulfillment.
- Picking and Packing: organizing and oversee the picking of products and ensureing that items are correctly packed to prevent damage during shipping, including using appropriate materials and labeling.
- Shipping Coordination: I prepare shipping documents, including packing slips, invoices, and labels. Coordinate with shipping carriers to arrange for the transportation of goods, selecting the most cost-effective and timely shipping methods.
- Quality Control: Conducting quality checks on products before shipment to ensure they meet company standards and customer expectations.
- Data Entry and Reporting: Maintaining accurate records of orders, inventory levels, and shipping information
- Process Improvement: I help to Identify inefficiencies in the order fulfillment process and suggest improvements to enhance productivity and customer satisfaction
- Attention to Detail: The ability to accurately process orders and ensure that all items are correct
- Organizational Skills: Strong organizational abilities to manage multiple orders and prioritize tasks effectively.
- Communication Skills: Good verbal and written communication skills to interact with team members.
- Technical Proficiency: Familiarity with order management systems, inventory management software, and basic computer skills.
- Problem-Solving Skills: The ability to troubleshoot issues that arise during the order fulfillment process.
- Time Management:The capacity to work efficiently under pressure and meet deadlines.
- Knowledge of working in canva: creating and designing labels
- Working knowledge of working in Metrc
- Knowledge of Distru
Residential House Cleaner
Jeannie Cleaning
Kalamazoo, MI
09.2018 - 08.2021
- Knowledge of how to use appropriate personal protective equipment and supplies
- Attention to Detail
- Reliability and Trustworthiness
- Strong Work Ethic
- Time Management Skills
- Knowledge of Cleaning Products and Techniques
- Good Communication Skills
- Problem-Solving Skills
- Customer Service skills
- Organization Skills
- Discretion and Professionalism
Private Nanny
Self Employed Services
Kalamazoo, MI
08.2006 - 06.2018
- Assisted with bedtime routines such as bathing, changing clothes or reading stories.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Dropped off and picked up children from school and extracurricular commitments.
- Communication Skills
- Organization Skills
- Knowledge of Child Development
- Cooking and Household Skills
Education
High School Diploma -
Kalamazoo Christian High School
Kalamazoo, MI06-2005
Some College (No Degree) - General Studies
Kalamazoo Valley Community College
Kalamazoo, MISkills
- Attention to Detail
- Organization Skills
- Technical proficiency: familiar with order management systems, inventory management software and basic computer skills
- Problem-solving
- Time Management
- Data entry and reporting
- Customer communication
- Shipping coordination Knowledge
- Order processing Knowledge
Timeline
Order Fulfillment Specialist
EPS1
08.2021 - Current
Residential House Cleaner
Jeannie Cleaning
09.2018 - 08.2021
Private Nanny
Self Employed Services
08.2006 - 06.2018
High School Diploma -
Kalamazoo Christian High School
Some College (No Degree) - General Studies
Kalamazoo Valley Community College