Open To Work
Heather Patterson
Indianapolis,IN
Summary
Proactive and detail-focused technician with extensive experience in medication dispensing and patient care. Committed to maintaining high standards of inventory control and compliance, contributing to improved customer satisfaction and operational efficiency.
Overview
11
11
years of professional experience
Work History
Certified Pharmacy Technician
Medical College Of Virginia
Richmond, VA
01.2000 - 02.2006
- Dispensed medications according to physician prescriptions with precision and accuracy.
- Processed prescription orders efficiently using pharmacy management systems.
- Assisted pharmacists in preparing prescriptions by accurately counting tablets and labeling containers for clarity.
- Maintained accurate inventory levels to ensure stock availability and prevent shortages.
- Managed inventories by rotating stock and removing expired or damaged products.
- Trained new staff on pharmacy procedures to enhance compliance with best practices.
- Adhered to federal, state, and local laws governing pharmacy technician practices.
- Ensured strict patient confidentiality in compliance with HIPAA regulations.
Medical Assistant
Spine & Sport Pain Rehabilitation
Indianapolis, Indiana
07.1997 - 01.1998
- registered new patients into practice management software, ensuring accurate entry of demographic data information.
- Organized charts, documents and supplies to maintain team productivity.
- Cleaned and maintained medical equipment following procedures and standards.
Medical Assistant
Medcheck of Community Hospitals
Indianapolis, Indiana
07.1995 - 07.1997
- Collected patient medical histories and recorded vital signs accurately to support care decisions.
- Administered medications and injections as directed by physicians to ensure proper treatment.
- Assisted in patient examinations by preparing individuals and taking vital signs and histories.
- Adhered to HIPAA regulations, safeguarding confidential patient information consistently.
- Collected samples for laboratory testing, contributing to accurate diagnoses.
- Performed basic laboratory tests, including urinalysis and blood glucose levels under supervision.
- Organized charts, documents, and supplies to enhance team productivity and efficiency.
Education
Diploma - Medical Assisting
Midwest Career College
Indianapolis, IN06-1995
High School Diploma -
Mt Vernon High School
Fortville, IN05-1992
Some College (No Degree) - Undergraduate
Virginia Commonwealth University
Richmond, VASkills
- Dispensing medications
- Prescription preparation
- Pharmacy management systems
- Inventory control
- HIPAA compliance
- Attention to detail
- Proactive problem solving
- Customer management
Affiliations
- Graduate of Higher Ground Program at Wheeler Mission
- Participant of A Secured Life Program at Good News Ministries
Timeline
Certified Pharmacy Technician
Medical College Of Virginia
01.2000 - 02.2006
Medical Assistant
Spine & Sport Pain Rehabilitation
07.1997 - 01.1998
Medical Assistant
Medcheck of Community Hospitals
07.1995 - 07.1997
Diploma - Medical Assisting
Midwest Career College
High School Diploma -
Mt Vernon High School
Some College (No Degree) - Undergraduate
Virginia Commonwealth University