Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Payne

Selma,AL

Summary

Compassionate CNA with a proven track record at Lighthouse, excelling in patient care and vital signs monitoring. Recognized for enhancing care quality through effective collaboration and clinical documentation. Skilled in multitasking and problem-solving, ensuring a safe and dignified environment for residents while training new team members to uphold best practices.

Overview

15
15
years of professional experience

Work History

CNA

Lighthouse
Selma, AL
07.2021 - Current
  • Provided compassionate care to residents, ensuring comfort and well-being during daily activities.
  • Assisted nursing staff with patient assessments and interventions, enhancing overall care quality.
  • Monitored vital signs, recording changes to support timely medical responses and adjustments.
  • Collaborated with multidisciplinary teams to develop individualized care plans for residents.
  • Implemented safety protocols, ensuring a secure environment for both residents and staff members.
  • Trained new team members on procedures and best practices, fostering a cohesive work environment.
  • Documented patient progress accurately in electronic health records, supporting effective communication among caregivers.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Server

Steakpit
Selma, AL
02.2013 - 02.2015
  • Adapted to fast-paced environment while managing multiple tables and prioritizing tasks effectively.
  • Supported team members during peak hours by efficiently processing payments and handling transactions.
  • Followed health and safety guidelines to maintain a safe environment for guests and staff.

Server

Lisa's Bbq
Fayette, AL
07.2010 - 08.2012
  • Provided excellent customer service by promptly taking orders and addressing guest inquiries.
  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery for optimal service efficiency.
  • Learned menu items and daily specials to effectively communicate options to guests.

Education

Diploma -

Fayette Co High
Fayette, AL
05.2005

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Bathing assistance
  • Attention to detail
  • HIPAA compliance
  • Feeding assistance
  • Patient transfers
  • Clinical documentation
  • Multitasking and organization
  • Problem-solving
  • Critical thinking

Timeline

CNA

Lighthouse
07.2021 - Current

Server

Steakpit
02.2013 - 02.2015

Server

Lisa's Bbq
07.2010 - 08.2012

Diploma -

Fayette Co High