Heather Pepper
Laguna Hills,CA
Summary
Working in the hospitality industry I have learned how to effectively communicate, problem solve and create a positive environment for all guest. With a background in psychology it has helped me be able to connect with others and create good relationships in my work environment as well. I am a passionate job seeker with strong organizational skills eager start my journey in the esthetics field now that I am a licensed esthetician. I am ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Server
Postino Wine Cafe
10.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Cashier
Sonnys Pizza & Pasta
07.2021 - 07.2022
- Managed restaurants money opening and closing shifts
- Worked flexible schedule and extra shifts to meet business needs.
- Managed over 30 calls a day
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Esthetician License - Esthetician
Advance Beauty College
Laguna Hills04.2023
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ04.2022
Skills
- Communication
- Critical Thinking
- Creativity
- Adaptability
- Time Management
- Teamwork
Timeline
Server
Postino Wine Cafe
10.2022 - Current
Cashier
Sonnys Pizza & Pasta
07.2021 - 07.2022
Esthetician License - Esthetician
Advance Beauty College
Bachelor of Science - Psychology
Grand Canyon University
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