Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Heather Petricevich

Chicopee,MA

Summary

Reliable and punctual person able to handle fast paced work. Proven willingness to take on any task to support the team and business to succeed

Overview

5
5
years of professional experience

Work History

Delivery Driver

Fedex Ground
07.2022 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Sales Team Member, Delivery Driver

Shipt
10.2020 - Current
  • Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.

Captain Lead Driver / Dispatch

Amazon/DSP Arete Direct LLC
08.2021 - 07.2022
  • Watch over operation for the business day
  • deliver material goods to customer at residential and business
  • Protect customers packages from damage with safe handling and proper load balancing
  • avoid delivery errors by closely following scanning procedure
  • train new drivers in all areas
  • bi-weekly meetings to follow up on drivers score cards
  • Served daily route delivering parcels as heavy as 50 pounds with over 150-200 stops each day.

Mobile expert

T-mobile
02.2020 - 12.2020
  • Transferred data and images from customer cellphones to newly purchased cell phones.
  • Used POS systems to ring up customer sales and digitally remove purchased products from inventory.
  • Met sales quotas, frequently exceeding targets by taking advantage of upselling opportunities.
  • Greeted customers and asked open-ended questions to assess needs.

Delivery Driver

Amazon
10.2019 - 02.2020
  • Protected customer packages from damage with safe handling and proper load balancing.
  • Avoided delivery errors by closely following scanning, tracking, and documentation procedures.
  • Loaded van each day, lifting packages weighing up to 50 pounds with no assistance.

Education

Richard Milburn Academy
06.2006

Skills

  • Bilingual
  • Willing to step out of comfort zone to excell in new ventures
  • Able to provide great customer service
  • Quick efficient learner
  • Delivery and Shipping
  • Training New Hires

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Delivery Driver

Fedex Ground
07.2022 - Current

Captain Lead Driver / Dispatch

Amazon/DSP Arete Direct LLC
08.2021 - 07.2022

Sales Team Member, Delivery Driver

Shipt
10.2020 - Current

Mobile expert

T-mobile
02.2020 - 12.2020

Delivery Driver

Amazon
10.2019 - 02.2020

Richard Milburn Academy

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