Summary
Overview
Work History
Education
Certification
Timeline
Generic

Heather Phipps

Campton,KY

Summary

Compassionate Case Manager experienced in residential substance abuse treatment settings. Hardworking and dedicated to achieving desired case outcomes. Skilled at providing guidance, support and assistance. Offers excellent problem-solving, conflict resolution and communication abilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Targeted Case Manager

Addiction Recovery Care
01.2021 - Current

Informed program participants of community resources, mental health counseling and job placement services.

  • Provided support to program participants by arranging services and sourcing relevant services.
  • Improved service delivery for clients through regular communication with multidisciplinary teams.
  • Developed strong working relationships with colleagues from various disciplines to facilitate seamless coordination of care for shared clients.
  • Reduced barriers to accessing services by navigating complex systems alongside clients.

Education

High School Diploma -

Mount Carmel High School
Jackson, KY

Bachelor of Science - Business/Accounting

Morehead State University
Morehead, KY

Master of Science - Addictions Counseling

Grand Canyon Univeristy
Phoenix, AZ

Certification

  • Licensed Alcohol and Drug Counselor
  • Targeted Case Management
  • Kentucky Peer Support Specialist
  • Basic Life Support (CPR and AED)- American Heart Association

Timeline

Targeted Case Manager

Addiction Recovery Care
01.2021 - Current

High School Diploma -

Mount Carmel High School

Bachelor of Science - Business/Accounting

Morehead State University

Master of Science - Addictions Counseling

Grand Canyon Univeristy

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Heather Phipps