Megan Hornig
520 D East Newport Road Lititz,PA
Summary
Applying for the Service Coordinator – CHC position in Lancaster, PA, I bring over 25 years of experience supporting individuals with behavioral health, medical, and social service needs. Currently a Targeted Case Manager, I’m skilled in assessment, service planning, and resource coordination within Medicaid and Community HealthChoices (CHC) programs. Known for meeting people where they are and building trust through empathy and understanding, I’m dedicated to helping each person achieve independence and an improved quality of life with dignity and respect.
Overview
26
26
years of professional experience
Work History
Targeted Case Manager
Community Services Group
09.2010 - Current
- Conduct comprehensive assessments addressing clinical, psychosocial, financial, and environmental needs to inform care planning and discharge coordination.
- Coordinate transitions between inpatient programs, outpatient services, residential supports, and community providers to ensure continuity of care.
- Provide consistent communication to referral sources, families, and multidisciplinary treatment teams.
- Identify appropriate aftercare supports aligned with level of care needs, safety considerations, and individual goals.
- Maintain accurate documentation in accordance with managed care guidelines, HIPAA, and agency standards.
Lead Residential Counselor
Philhaven Behavioral Health
01.2000 - 09.2010
- Supported residents with behavioral health and co-occurring needs through emotional support, behavioral interventions, and daily living assistance.
- Collaborated with clinicians, families, and treatment teams on care plans and progress evaluation.
- Facilitated small therapeutic groups promoting emotional regulation and coping strategies.
- Ensured safety and regulatory standards were consistently upheld.
Education
Bachelor of Science - Psychology
University of Pittsburgh
Pittsburgh, PABachelor of Science - Special Education
Millersville University
Millersville, PA05-2010
Skills
- Psychosocial Assessment & Care Planning
- Treatment Updates & Clinical Collaboration
- Collaborative communication with healthcare providers
- Discharge planning and transition coordination
- Establishing referral partnerships
- Medicaid / Medicare Managed Care Navigation
- Accurate Documentation & EMR Proficiency
- Client advocacy
- Problem-solving
- Organization and multitasking
Timeline
Targeted Case Manager
Community Services Group
09.2010 - Current
Lead Residential Counselor
Philhaven Behavioral Health
01.2000 - 09.2010
Bachelor of Science - Psychology
University of Pittsburgh
Bachelor of Science - Special Education
Millersville University
PROFESSIONAL DEVELOPMENT & RECOGNITION
Service Excellence Award Recipient, LIFE Program Alumni – Professional Leadership Development