Heather Porter
Westminster,CO
Summary
Insightful Pharmacy Manager with ten years of progressive experience managing busy pharmacies, and six years of experience as a technician and intern. Deliver a positive patient experience through administration of top-quality care. Skilled in conflict resolution, records oversight and team collaboration.
Overview
16
16
years of professional experience
Work History
Special Assignment
King Soopers/City Market
Denver, CO
12.2023 - Current
- Support all stores in the division.
- Collaborated with leadership on how to execute with excellence.
- In-store coaching and completion of regulatory audits and process walks.
- B2B SME working to establish long lasting vaccine partnerships to support our communities and reach our vaccine goals.
Pharmacy Leader
King Soopers
Broomfield, CO
04.2016 - Current
- Oversaw work activities, performance and service quality of pharmacy staff.
- Assessed safety procedures and federal regulations to maintain pharmacy compliance.
- Communicated with patients with compassion while keeping medical information private.
- Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
- Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
- Administered vaccines to immunize patients against communicable diseases.
- Ordered inventory on weekly basis to meet anticipated demand and reduce backorders.
Assistant Pharmacy Manager
King Soopers
Boulder, CO
07.2014 - 04.2016
- Counseled patients on proper use of medication and potential side effects.
- Supervised team of pharmacy technicians, interns and support staff.
Intern Pharmacist
King Soopers
Broomfield, CO
09.2010 - 06.2014
- Collaborated with fellow healthcare professionals to provide optimal patient care outcomes.
Pharmacy Technician
King Soopers
Boulder, CO
06.2008 - 08.2010
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Organized work areas so that everything was easily accessible when needed.
Education
Doctor of Pharmacy -
University of Colorado
Anschutz Medical Campus05.2014
Bachelor of Science - Integrative Physiology
University of Colorado At Boulder
Boulder, CO05.2010
Skills
- Employee Supervision
- Decision Making
- Patient Safety
- Patient Advocacy
- Training and Mentoring
- Regulatory Compliance
Timeline
Special Assignment
King Soopers/City Market
12.2023 - Current
Pharmacy Leader
King Soopers
04.2016 - Current
Assistant Pharmacy Manager
King Soopers
07.2014 - 04.2016
Intern Pharmacist
King Soopers
09.2010 - 06.2014
Pharmacy Technician
King Soopers
06.2008 - 08.2010
Doctor of Pharmacy -
University of Colorado
Bachelor of Science - Integrative Physiology
University of Colorado At Boulder
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