Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Powell

Reynoldsburg,OH

Summary

Dedicated Manager possesses excellent organizational skills and delivering positive performance results. Uses strong leadership qualities to make decisions quickly and assuredly, instilling confidence in team members. Consistently developing positive behaviors and best practices to maximize workflow and KPI.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant Club Manager

Bj's Wholesale Club
10.2023 - Current
  • Fostered a positive work environment through clear communication, teamwork, and recognition of employee achievements.
  • Increased membership retention through proactive engagement and consistent follow-up with club members.
  • Mentored new employees during their onboarding process to ensure a smooth transition into their role.
  • Supported club operations by managing schedules, staff training, and inventory control.
  • Streamlined administrative processes for improved efficiency in day-to-day operations.
  • Conducted regular facility walkthroughs to identify any potential hazards or areas requiring attention.
  • Maintained high standards of cleanliness throughout the facility by coordinating regular maintenance and cleaning tasks with staff.
  • Managed staff performance by setting expectations, providing feedback, and conducting performance evaluations.
  • Implemented safety protocols to maintain a secure environment for both staff and members.

Assistant Store Manager

The Home Depot Inc
05.2014 - 10.2023
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.

Flow Team Member

Target
03.2013 - 07.2015
  • Contributed to a positive work environment through effective communication and collaboration with team members.
  • Verified packages against order and invoices.
  • Unloaded packages from incoming trucks to inspect contents.
  • Marked items with identifying codes such as price, stock, or inventory control codes.
  • Checked refrigerated and frozen food for sell by dates and removed merchandise that was expired so that it would not be sold.
  • Assisted in improving store appearance by restocking shelves, organizing displays, and maintaining cleanliness standards.
  • Operated forklifts and pallet jacks to lift or place merchandise in backroom or on sales floor.

Education

High School Diploma -

Hilliard Davidson High School
Hilliard, OH
05.2012

Skills

  • Health and safety compliance
  • Scheduling proficiency
  • Sales management
  • Team motivation
  • Staff Training
  • Teamwork and Collaboration
  • Team Leadership
  • Operations Management
  • Strategic Planning
  • Inventory Management
  • KPI Tracking

Certification

  • Forklift Certified
  • CPR Certified
  • Class C Titan Certified
  • ServSafe Certified

Timeline

Assistant Club Manager

Bj's Wholesale Club
10.2023 - Current

Assistant Store Manager

The Home Depot Inc
05.2014 - 10.2023

Flow Team Member

Target
03.2013 - 07.2015

High School Diploma -

Hilliard Davidson High School

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Heather Powell