Sonam Gurung
Sandhurst ,Berkshire
Summary
With a robust background in fitness and sales, I have successfully driven membership growth at Snap Fitness Sandhurst through strategic sales, marketing initiatives, and online coaching. My experience managing operations and engaging clients remotely has equipped me with the skills to excel in virtual environments. I bring exceptional communication, organisational, and relationship-building abilities, ensuring efficiency and client satisfaction in remote roles. My proven capacity for self-motivation and effective collaboration positions me to deliver consistent results in remote work settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Club Manager
Snap Fitness
Sandhurst , Berkshire
08.2023 - Current
- As an Assistant Club Manager at SnapFitness, my primary focus is on driving sales through targeted outreach within the local community and corporate sector. I develop and execute strategies to increase membership growth and revenue, collaborating closely with the marketing team to align sales efforts with promotional activities.
- In addition to sales management, I play a key role in marketing management, assisting in the development and implementation of campaigns to drive membership growth. Utilising market research and customer feedback, I continously refine marketing strategies to optimise results.
- As an Assistant Manager within the organisation, I oversee and support personal trainers, providing guidance to ensure consistent delivery of high-quality services. I also assist personal trainers in achieving their professional development goals, and client satisfaction targets.
- Furthermore, I am responsible for creating and implementing a dynamic group fitness timetable that caters to the needs and preferences of our members. I work closely with instructors to schedule classes and ensure optimal utilisation of gym facilities.
- Maintaining high standards is a priority in my role. I uphold cleanliness, maintenance, and Occupational Health & Safety (OH&S) compliance to provide a safe and welcoming environment for our members. Regular inspections and maintenance schedules are implemented to ensure these standards are met.
- In addition to operational responsibilities, I am deeply committed to delivering exceptional customer service. I address inquiries, resolve concerns, and provide assistance to members as needed. Administrative tasks such as membership management, billing, and record-keeping are also part of my role.
- Lastly, I manage social media to engage with members, promote events, and showcase club activities. I generate and analyse club management reports to track key performance metrics and identify areas for improvement, ensuring the ongoing success of Snap Fitness.
Personal Trainer
Snap Fitness
Sandhurst , Berkshire
07.2024 - Current
- Successfully personal trained clients at Snap Fitness, Sandhurst, without paying gym floor rent due to my role as Assistant Club Manager, leveraging this unique opportunity to grow my client base.
- Provided one-on-one personal training sessions to clients outside of work hours, tailoring fitness plans to individual goals, fitness levels, and preferences.
- Conducted online coaching sessions, designing virtual workout programs and providing ongoing feedback and support to remote clients.
- Performed fitness assessments, including body composition analysis, strength testing, and mobility evaluations to establish client baselines.
- Created individualised nutrition and exercise programs aligned with clients' specific health and wellness objectives.
- Delivered small group training sessions, focusing on safety, proper form, and fostering a motivating environment.
- Offered ongoing support and accountability to clients through regular check-ins and progress tracking, fostering long-term client relationships.
- Stayed up-to-date with fitness trends and innovative workout techniques to enhance client engagement and results.
- Managed time effectively to balance assistant manager responsibilities with personal training sessions, demonstrating strong organizational and multitasking skills.
Clinical Exercise Physiologist
Solent Southampton University
Southampton , Hampshire
09.2022 - 08.2023
- During my 200-hour placement in Exercise Clinical Referral, I provided personalised corrective exercise, and prescribed tailored workout plans to individuals seeking to improve their physical health and well-being. Working closely with patients diagnosed with conditions such as diabetes, osteoporosis, and other medical concerns, I delivered one-on-one training sessions aimed at addressing their specific needs and goals.
Under the supervision of my course leader, my primary responsibility involved conducting thorough assessments to understand each patient’s medical history, current fitness level, and areas of concern. Based on these assessments, I developed individualised exercise programs focused on improving mobility, strength, flexibility, and overall functional capacity.
In addition to designing exercise protocols, I collaborated with healthcare professionals to ensure alignment with patients’ treatment plans and medical guidelines. This involved regular communication and updates to track progress and adjust interventions as needed.
Throughout the placement, I prioritised patient education, empowering individuals to take an active role in their own health and fitness journey. I provided guidance on proper exercise technique, lifestyle modifications, and self-management strategies to promote long-term adherence and success.
Overall, my experience in exercise clinical referral allowed me to apply theoretical knowledge in a practical setting, honing my skills in exercise prescription, patient assessment, and interdisciplinary collaboration while making a meaningful impact on individuals’ lives.
Sales Assistant
Foot Asylum
Southampton , Hampshire
10.2022 - 04.2023
- As a Sales Assistant at Foot Asylum, I excelled in providing top-notch customer service, leveraging my deep product knowledge to assist customers effectively. I played a pivotal role in maintaining inventory accuracy by utilising technology to conduct regular stock checks, and ensure product availability.
In addition to assisting customers with their purchases, I actively encouraged them to download the Foot Asylum app to unlock exclusive bonuses and rewards, contributing to the store’s digital engagement strategy. This involved highlighting the app’s benefits and guiding customers through the download process.
Moreover, I contributed to the store’s visual merchandising efforts by consistently organising displays and restocking shelves to create an appealing shopping environment. Collaborating closely with my team, I also participated in sales events and promotions, consistently meeting and exceeding sales targets.
My experience at Foot Asylum not only sharpened my customer service and sales skills but also deepened my understanding of retail operations and the importance of leveraging technology to enhance the overall shopping experience.
Education
Master of Science - Msc Clinical Exercise Science
Solent University
Southampton 07-2024
Bachelor of Science - Sports Science Fitness & Personal Training
Solent University
Southampton, NY07-2022
Skills
- Sales management
- Facility maintenance
- Social media promotion
- Health and safety compliance
- Team collaboration
- Effective communication
- Client Relationship Management
- Adaptability to remote work
- Problem solving
- Technical Proficiency
- Self-motivation
- Active listening
- Organisation Skills
Languages
English
Full Professional
Nepali
Professional
Hindi
Limited
Cantonese
Limited
Certification
- Level 3 Exercise Referral
- Level 2 Gym Instructor
- AFN Human Nutritionist
- First Aid Level 1
Affiliations
- I am a strong advocate for maintaining a healthy lifestyle, as I believe physical activity enhances my performance in all areas of life.
- Actively train in martial arts, including Brazilian Jiu-Jitsu and Judo, which have taught me discipline, focus, and resilience.
- Competed in Mixed Martial Arts (MMA) and achieved a record of 1-0, winning my debut fight, demonstrating my commitment and determination.
- Regularly engage in strength and conditioning training at the gym to support my physical and mental well-being.
Accomplishments
- Won Defensive Rookie of the year for Solent Redhawks , May 2022 (American Football team at Solent University Division 1)
Timeline
Personal Trainer
Snap Fitness
07.2024 - Current
Assistant Club Manager
Snap Fitness
08.2023 - Current
Sales Assistant
Foot Asylum
10.2022 - 04.2023
Clinical Exercise Physiologist
Solent Southampton University
09.2022 - 08.2023
- Level 3 Exercise Referral
- Level 2 Gym Instructor
- AFN Human Nutritionist
- First Aid Level 1
Master of Science - Msc Clinical Exercise Science
Solent University
Bachelor of Science - Sports Science Fitness & Personal Training
Solent University
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