Heather Puckett
CRAIGSVILLE,VA
Summary
Adept at maintaining high standards of cleanliness and organization, I honed my cooking and multitasking skills at Bgs Family Restaurant, ensuring timely, high-quality food preparation. My proficiency in kitchen equipment use and a positive, professional demeanor have consistently enhanced customer satisfaction and operational efficiency, showcasing my ability to thrive in high-volume production environments.
Overview
19
19
years of professional experience
Work History
Cook / Waitress
Bgs Family Restaurant
Craigsville, VA
02.2016 - 11.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
Cook
Sarahs Burgers and Shakes
Craigsville, VA
03.2011 - 07.2012
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Food Tech 1
Western State Hospital
Staunton, VA
07.2007 - 01.2010
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Dietary Aide
Ruxton Nursing Home
Staunton, VA
11.2005 - 05.2007
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Education
High School Diploma -
Robert E. Lee High
Staunton, VA06.2007
Skills
- Cleaning and organization
- Cooking
- Food handling
- Sanitation
- Food presentation
- Grilling
- Allergen awareness
- Food spoilage prevention
- Recipes and menu planning
- High volume production capability
- Cutting and slicing techniques
- Positive and professional
- Focused and disciplined
- Efficient multitasking
- Kitchen equipment use
Timeline
Cook / Waitress
Bgs Family Restaurant
02.2016 - 11.2024
Cook
Sarahs Burgers and Shakes
03.2011 - 07.2012
Food Tech 1
Western State Hospital
07.2007 - 01.2010
Dietary Aide
Ruxton Nursing Home
11.2005 - 05.2007
High School Diploma -
Robert E. Lee High