Heather Pugsley
Midland,MI
Summary
As a Mid Mentor, I offer strong multitasking abilities, exceptional organizational and communication skills, and experience in advising and referring individuals to appropriate programs and services. I excel at identifying and fulfilling specific needs and requests.
Overview
5
5
years of professional experience
Work History
Resource Navigator
Mid-Michigan Community Action Agency
03.2024 - Current
- Provide guidance and support to individuals seeking access to community resources, including food, housing, utility services, and employment
- Work with MDHHS to connect people with services
- Input and upload various documentation such as, action plans and budgets into various computer programs and databases
- Assist with the development and implementation of community-based programs and initiatives
Transition Navigator
Disability Network Of MId-Michigan
04.2021 - 05.2022
- Facilitate with Transitioning a person from a nursing facility to a home within the community
- Assistance with setting up utility services
- Connecting person to various resources within the community
- Document activities and receipts within separate computer programs
Families Together Building Solutions Direct Worker
Wellspring Lutheran Services
03.2020 - 04.2021
- Provide and assist families with obtaining concrete services such as housing and transportation
- Assist with determining eligibility for government programs
- Document action plans, service plans and safety reports
Education
Bachelor of Psychology -
Ferris State University
12.2001
College level curriculum -
Belding Area Schools
05.1996
Skills
- COMPUTER SKILLS
- INTERPERSONAL SKILLS
- MULTI-TASKING SKILLS
- COMMUNICATION SKILLS
- FLEXIBILITY
- PROBLEM-SOLVING SKILLS
Timeline
Resource Navigator
Mid-Michigan Community Action Agency
03.2024 - Current
Transition Navigator
Disability Network Of MId-Michigan
04.2021 - 05.2022
Families Together Building Solutions Direct Worker
Wellspring Lutheran Services
03.2020 - 04.2021
College level curriculum -
Belding Area Schools
Bachelor of Psychology -
Ferris State University
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