Heather Quigley
Los Altos,CA
Summary
Dedicated professional with proven performance in management, leadership and communication. Customer and sales oriented. Motivated to learn in a new retail environment.
Overview
32
32
years of professional experience
Work History
Sales Associate/Manager
Romi Boutique
06.2021 - Current
- Created and maintained effective relationships with clients, ensuring customer satisfaction
- Produced monthly schedules and updates for staff
- Trained new employees on company procedures related to sales
- Ensured that online orders were completed and shipped successfully to customers
- Received and ticketed new product daily.
Manager/Buyer
Cover Story
11.2012 - 05.2021
- Created sales by understanding and fulfilling customer needs and desires
- Prioritized and delegated tasks and responsibility to employees
- Hired and trained new employees on company policies and procedures
- Attended industry shows to discover and replenish goods
- Procured goods across 20+ vendors
- Coordinated with vendors to ensure timely delivery of goods
- Managed receiving processes for goods delivered
- Created weekly schedules based on staffing needs and employee requests
- Addressed and resolved client or customer inquiries to foster superior standards of service.
President and Volunteer
Orchard Valley Chapter, National Charity League
08.2012 - 05.2016
- Led mothers and daughters to connect with and provide support to charity organizations within Bay Area community.
Marketing Assistant
The Men's Wearhouse
01.1995 - 09.1998
- Oversaw television media placement
- Collaborated with video design team on commercial projects.
Media Planner
Foote, Cone & Belding
08.1992 - 09.1994
- Produced media plans based on client goals
- Secured media space in tv, outdoor, and magazine outlets.
Education
Bachelor of Arts (B.A.) in Communications/Advertising -
University of Washington
Seattle06.1992
Skills
- Customer Relations
- Multi-Tasking
- Creative Thinking
- Collaboration
- Problem Solving
- Creative Thinking
Certification
Timeline
Sales Associate/Manager
Romi Boutique
06.2021 - Current
Manager/Buyer
Cover Story
11.2012 - 05.2021
President and Volunteer
Orchard Valley Chapter, National Charity League
08.2012 - 05.2016
Marketing Assistant
The Men's Wearhouse
01.1995 - 09.1998
Media Planner
Foote, Cone & Belding
08.1992 - 09.1994
Bachelor of Arts (B.A.) in Communications/Advertising -
University of Washington
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