Heather Ramos RN, BSN
Okemos,MI
Summary
Highly motivated and accomplished healthcare professional with a strong background in clinical nursing and a passion for medical devices sales. Seeking an account executive position to leverage my marketing and sales experience as a Clinical Nurse Liaison in the Skilled Nursing Facility (SNF) industry, along with extensive ICU expertise, to drive success in promoting and selling medical devices.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Regional Clinical Nurse Liaison
Ciena Healthcare Corporation
03.2022 - Current
- Developed and executed targeted marketing strategies to promote medical devices and services within the skilled nursing facility (SNF) setting, resulting in increased revenue and market share.
- Established and maintained strong relationships with key decision-makers, including administrators, physicians, and nursing staff, effectively influencing placement decisions.
- Conducted thorough needs opportunities for service implementation, tailoring solutions to address the specific requirements and challenges of hospital length of stay issues.
- Provided comprehensive service education to healthcare professionals, ensuring their understanding of the benefits and value of the services provided.
- Collaborated with interdisciplinary teams, including clinical, sales and marketing departments, to develop customized sales presentations and materials, aligning them with SNF requirements and regulations.
- Actively monitored competitor activities, market trends, and changes in reimbursement policies, proactively adapting strategies to maintain a competitive edge.
ICU Case Management
Mclaren Flint Hospital
07.2017 - 02.2022
- Performed comprehensive assessment of patients' medical conditions, developed individualized care plans, and coordinated with the interdisciplinary team to ensure quality care delivery.
- Advocated for patients' needs, collaborating with insurance providers, social workers, and other stakeholders to facilitate seamless transitions and optimize healthcare outcomes.
- Conducted regular patient education sessions, empowering individuals and their families with knowledge about disease management and self-care techniques.
- Utilized advanced critical thinking and problem-solving skills in high-pressure environments to address complex medical cases effectively.
Charge Nurse, Intensive Care Unit
Mclaren Flint Hospital
07.2005 - 06.2017
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Supervised and managed daily scheduling, tasking, and administration.
- Worked with patients diagnosed with chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes or sepsis to asses needs and determine best options for care.
- Recovered Direct OR patients, 1st assist in bedside procedures, trained in dialysis, ventilator, ventriculostomies, hypothermic therapy
Education
Master of Science - Nursing
Walden University
Minneapolis, MN05.2025
Bachelor of Science - Nursing
University of Michigan - Ann Arbor
Ann Arbor, MI05.2017
Associate of Science - Nursing
Baker College
Owosso, MI05.2005
Skills
- Strong Interpersonal and Communication skills
- Excellent relationship-building abilities
- Proficient in sales and marketing strategies
- Ability to analyze market trends and develop effective sales strategies
- Comprehensive clinical knowledge in neurology, surgery, and critical care
- Strong leadership qualities
- Critical thinking skills
Certification
ACLS / BLS / TNCC / NIHSS / CCRN
Timeline
Regional Clinical Nurse Liaison
Ciena Healthcare Corporation
03.2022 - Current
ICU Case Management
Mclaren Flint Hospital
07.2017 - 02.2022
Charge Nurse, Intensive Care Unit
Mclaren Flint Hospital
07.2005 - 06.2017
Master of Science - Nursing
Walden University
Bachelor of Science - Nursing
University of Michigan - Ann Arbor
Associate of Science - Nursing
Baker College
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