Heather Raymond

• Negotiate, facilitate, and manage real estate transactions.
• Market and sell property for clients by hosting open houses and advertising online and in print.
• Advise clients on market conditions and property value for informed decision-making.
• Advertise client properties through websites, social media, and real estate guides.

Darien, CT 10/2015-2/2017

• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Maintained connections with clients to encourage repeat business and referrals.

• Plan and lead yoga classes by selecting appropriate poses and sequences to meet abilities of individual students incorporating breathing techniques and meditation.
• Demonstrate yoga poses and offer verbal cues and adjustments to help students improve alignment and technique.

• Managed a high volume of incoming calls, addressing inquiries, appointment scheduling, and providing exceptional customer service to patients.
• Provided vital support during peak hours by efficiently handling patient check-ins, patient check-out and payments for billing.
• Served as a liaison between patients and healthcare providers, ensuring clear communication of necessary information.
• Responsible for sorting incoming lab, imaging and test results for patients and scanning into patient charts in the company's digital filing system.
• Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.

• Negotiated, facilitated, and managed real estate transactions for buyers and sellers.
• Communicated with clients to understand property needs and preferences.
• Maintained connections with clients to encourage repeat business and referrals.
• Advertised client properties through websites, social media, and real estate guides.

• Hosted trunk shows and sold high end retail clothing to clients.
• Trained and mentored new sales representatives.
• Retained excellent client satisfaction ratings through outstanding service delivery.

• Created and Developed Heather Raymond Interiors
• Determined personalized needs, tastes and design preferences through client consultations.
• Designed floor plans, elevations, and material boards for review and presentation.
• Created estimates and invoices for client projects.
• Implemented and organized financial structure for my business.

• Assisted interior designer in designing and creating comfortable and functional environments to represent clients' lifestyle, taste and budget.
• Worked with vendors and showrooms to shop samples and produce quotes.
• Handled communication with clients by answering telephone calls and responding to emails and official letters.
• Generated estimates and invoices for projects.

• Assisted and supported 3 financial consultants.
• Assisted customers with prompt and polite support in-person and via telephone.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and financial consultants.