Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Reigle-Azzarello

Kissimmee,FL

Summary

Dynamic Assistant Store Manager with a proven track record in enhancing customer service and optimizing team performance. Skilled in training and mentoring staff to uphold operational excellence and ensure a welcoming environment.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Firehouse Subs
10725 International Dr
03.2021 - Current
  • Led daily operations to enhance customer service and optimize team performance.
  • Trained and mentored staff to ensure adherence to operational standards and company policies.
  • Developed and implemented strategies to improve product knowledge among team members.
  • Monitored inventory levels and coordinated with suppliers to maintain stock availability.
  • Made weekly work schedule.
  • Created a safe and welcoming work environment for all staff.

Beverage Manager

Quick Check
Bayonne, NJ
06.2015 - 01.2018
  • Oversaw daily beverage operations, ensuring compliance with safety and quality standards.
  • Developed and implemented inventory management strategies to optimize stock levels and reduce waste.
  • Trained and mentored staff on beverage preparation techniques and customer service best practices.
  • Analyzed sales data to identify trends, adjusting product offerings accordingly to maximize profitability.

Overnight Manager

Rite Aid
Bayonne, NJ
09.2011 - 03.2014
  • Supervised overnight operations, ensuring compliance with safety and security protocols.
  • Managed team performance, providing mentorship and guidance to improve efficiency.
  • Implemented inventory control measures, reducing discrepancies in stock levels.
  • Coordinated staff schedules, optimizing coverage for peak overnight hours.

Education

High School Diploma -

Bayonne High Scool
Bayonne, NJ
06-2009

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement

Certification

ServSafe Certified

Timeline

Assistant Store Manager

Firehouse Subs
03.2021 - Current

Beverage Manager

Quick Check
06.2015 - 01.2018

Overnight Manager

Rite Aid
09.2011 - 03.2014

High School Diploma -

Bayonne High Scool
Heather Reigle-Azzarello