Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Heather Robertson

Pensacola,FL

Summary

Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

17
17
years of professional experience

Work History

Manager

One Well Life, LLC
01.2023 - Current
  • Manage coaching staff for scheduling and payroll
  • Nurture client relations and handle any issues that arise
  • Certified coach
  • Certified in both FDA approved EMS systems in U.S. as well as Styku 3D body scan that is mayo clinic research based and is next level to DEXA scan.

Property Manager

Grand Sand Properties, LLC
01.2020 - Current
  • Manage multiple properties including commercial, residential long term and Airbnb short term
  • Marketing each property, initial point of contact, application process and screening, on-site tours/meetings with potential tenants, collecting fees/rents, all communication of any kind as needed.
  • Coordinate with vendors for maintenance and repairs.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Administered operations to handle needs of more than 5+ tenants across 10 property units.

Property Manager

Sage Creek Farm
01.2019 - 05.2023
  • Increased event bookings by developing and maintaining strong relationships with clients and vendors.
  • Ensured smooth execution of events by coordinating logistics, catering, audio-visual equipment, and other essential services.
  • Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
  • Conducted regular venue maintenance checks and oversaw repairs as needed, maintaining safe and visually appealing environment for guests.
  • Supervised events from start to finish using effective crowd control methods.
  • Managed events ranging from 50 to 400 guests.

LMT/CTA

Dickson Chiropractic
01.2017 - 01.2020
  • Focusing on deep tissue massage with patients working through their wellness program, administering Decompression, E Stem and stretching therapies as needed seeing up to 20 patients per day.
  • Self-motivated, with strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Paid attention to detail while completing assignments.

Shipping & Receiving/Warehouse Manager

Caraustar Industries
01.2007 - 01.2018
  • Shipping/Receiving/Warehouse Manager
  • Transportation scheduling of 10 to 30 trucks per day.
  • Production scheduling/Production material ordering
  • Customer Service Representative
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Streamlined operations for faster order processing by updating warehouse layout and organization.
  • Communicated regularly with cross-functional teams to improve coordination between departments.

Education

High School Diploma -

Dickson County High School
Dickson, TN
05.1992

Skills

  • Policy Implementation
  • Operations Management
  • Business Administration
  • Performance Management
  • Strategic Planning
  • Complex Problem-Solving
  • Customer Relationship Management (CRM)
  • Project Management
  • Customer Service

Accomplishments

  • National Association of REALTORS, 2022
  • CPR/FIRST AID/AED CERTIFIED, 2015 -2025
  • City Councilman/Alderwoman, 2010-2013
  • Styku 3D Body Scanner certified, 2023
  • Wiemspro EMS System certified, 2023
  • MIHA EMS system certified 2023
  • NASM Certified Personal Trainer

References

References available upon request

Timeline

Manager

One Well Life, LLC
01.2023 - Current

Property Manager

Grand Sand Properties, LLC
01.2020 - Current

Property Manager

Sage Creek Farm
01.2019 - 05.2023

LMT/CTA

Dickson Chiropractic
01.2017 - 01.2020

Shipping & Receiving/Warehouse Manager

Caraustar Industries
01.2007 - 01.2018

High School Diploma -

Dickson County High School

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Heather Robertson