Heather Rodriguez
San Antonio,TX
Summary
Dedicated office manager with a strong focus on customer service, project coordination, and organizational skills. Proven ability to streamline processes and enhance customer satisfaction through effective communication and attention to detail.
Overview
29
29
years of professional experience
Work History
Office Manager
Blue Collar Roofing
San Antonio, TX
02.2017 - Current
- Serve as the primary point of contact, handle incoming calls, provide project updates to customers, and manage customer follow-up.
- Coordinate with customers and field crews to schedule inspections, repairs, and installations.
- Manage daily office tasks, including accounts payable/receivable, invoicing, payroll, and maintain organized customer files.
- Order office supplies, and managing digital platforms (email, CRM).
Accounting Assistant
Olmos Construction
440 Pinn Rd San Antonio TX 78227
05.1997 - 06.2015
- Assisted with accounts payable, acquiring and processing invoices, assisting in the reconciliation of accounts, and paying or receiving payment from vendors and customers.
- Processed payroll in house on a weekly basis for 150+ employees by collecting timesheets, calculating wages, processing deductions, and issuing payments. Also maintaining employee records, addressing pay discrepancies, and ensure compliance with tax regulations.
- Reconciled bank statements and company ledgers, identifying discrepancies and implementing corrective actions.
Education
No Degree - Accouting
San Antonio College
San Antonio, TXHigh School Diploma -
William H. Taft High School
San Antonio, TX05-1996
Skills
-Customer service
-Office management
-Organizational skills
-Office administration
Timeline
Office Manager
Blue Collar Roofing
02.2017 - Current
Accounting Assistant
Olmos Construction
05.1997 - 06.2015
No Degree - Accouting
San Antonio College
High School Diploma -
William H. Taft High School