Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Work Availability
Timeline
Hi, I’m

Kristin Dobbins

Coordinator
Knoxville,TN

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

10
years of professional experience
1
Certificate

Work History

Xome Field Services

Office Coordinator
01.2021 - 09.2024

Job overview

  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Tracked records, filed documents, and maintained communication between clients to manage office activities.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
  • Created a 15% revenue by streamlining office processes, efficient filing system, and organizational strategies.
  • Enhanced customer satisfaction by responding promptly to inquiries and resolving issues professionally.

Cyprexx Services LLC

Field Services Vendor Clerk
12.2014 - 01.2019

Job overview

  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Integrated multiple sources of disparate data into cohesive datasets using ETL processes, improving overall analytic capabilities.
  • Increased efficiency in data storage and retrieval by implementing robust database management systems, by 20%.

Education

South College
Knoxville, TN

Bachelor of Science from Education Administration
05.2011

Skills

  • -Customer Service
  • -Client Relations
  • -Fast Typing Speed
  • -Records Management
  • -Excel Office Software
  • -Technical Support
  • -Accuracy and Attention to Detail
  • -Data Entry

Affiliations

  • ASPEN Grove

Certification

  • APSEN Grove Mortgage Preservation Certification

-2016-2024

Availability
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Timeline

Office Coordinator

Xome Field Services
01.2021 - 09.2024

Field Services Vendor Clerk

Cyprexx Services LLC
12.2014 - 01.2019

South College

Bachelor of Science from Education Administration

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