Heather Rodriguez Garcia
Mabelvale,AR
Summary
Compassionate Patient Care Technician diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Arkansas Children Hospital
Little Rock, AR
12.2022 - Current
- Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Performed laboratory procedures such as urinalysis, hematology, and microbiology tests.
- Recorded vital signs and medical history for patients.
Patient Care Technician
Baptist Health Medical Center
Little Rock, AR
01.2022 - 12.2022
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Assisted with patient admissions, discharges and transfers.
- Provided direct patient care and assistance to healthcare team members.
Patient Guest Rep/Interpreter
Baptist Health Medical Center
North Little Rock, AR
01.2021 - 02.2022
- Assisted guests in making reservations and completing check-in procedures.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Resolved guest complaints in a professional manner.
Education
Associate of Science -
Pulaksi Technical College
North Little Rock, AR05.2022
Skills
- Vital Signs Monitoring
- Clinical Training
- Direct Patient Care
- Mobility Assistance
- Inpatient Care
- Spanish Translation
- Adaptable
Certification
- Patient Care Technician , Baptist Health - 2022
- CPR, American Heart Association - 2022-2024
Timeline
Patient Care Technician
Arkansas Children Hospital
12.2022 - Current
Patient Care Technician
Baptist Health Medical Center
01.2022 - 12.2022
Patient Guest Rep/Interpreter
Baptist Health Medical Center
01.2021 - 02.2022
Associate of Science -
Pulaksi Technical College
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