Heather Rosales
Fort Worth,Texas
Summary
Senior Finance major at the University of North Texas with an expected graduation in December 2026 and a minor in Logistics and Supply Chain Management. Strong analytical foundation in financial planning, data analysis, and operational efficiency. Demonstrated ability to perform accurately in fast-paced environments while contributing to process improvements, customer satisfaction, and business performance. Seeking to leverage finance and supply chain knowledge in a professional business setting.
Overview
5
5
years of professional experience
Work History
Retail Operations Associate
Walmart
Denton, Texas
04.2023 - 10.2025
- Delivered consistent, high-quality customer service while accurately processing over 100 transactions per shift in a high-volume retail environment.
- Executed merchandising and product placement strategies that contributed to a 15% increase in promotional item sales.
- Supported multiple departments as operational needs shifted, ensuring continuity of service during peak business periods.
- Resolved customer inquiries and concerns efficiently using strong communication and problem-solving skills.
Logistics Operations Associate
Amazon
Fort Worth, Texas
11.2022 - 04.2023
- Increased packaging efficiency by approximately 20% through process discipline and attention to detail.
- Maintained 100% accuracy in packing and order fulfillment by adhering to warehouse management system standards.
- Verified incoming grocery inventory to ensure accuracy, quality, and timely processing of customer orders.
- Utilized inventory management technology to support product availability and operational accuracy.
Merchandising & Inventory Coordinator
Marshalls
Fort Worth, Texas
10.2020 - 01.2022
- Coordinated merchandise organization and placement to improve product visibility and sales performance.
- Assisted with inventory tracking, replenishment, and shortage reporting using Excel, improving reporting accuracy and efficiency.
- Trained and supported employees across multiple departments, increasing operational flexibility and workforce productivity.
- Contributed to a 15% increase in customer satisfaction and sales through effective organization, communication, and multitasking.
Education
Bachelor of Business - Finance, Minor Supply Chain
University of North Texas
Denton, TX12-2026
Skills
- Time Management
- Leadership
- Teamwork
- Professionalism
- Data analysis
- Problem Solving
- MS Office - Word, Excel, PowerPoint
- Financial Planning
- Accounting
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Retail Operations Associate
Walmart
04.2023 - 10.2025
Logistics Operations Associate
Amazon
11.2022 - 04.2023
Merchandising & Inventory Coordinator
Marshalls
10.2020 - 01.2022
Bachelor of Business - Finance, Minor Supply Chain
University of North Texas